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Client Relationship Executive
Kolkata, West Bengal, India · Full Time
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- Experience
- Any
- Salary
- INR 20,000 – INR 70,000 / month
- Openings
- 1
- Posted
- 4 days ago
- Work mode
- In office
- Education
- Graduate
- Eligibility
- Candidates must be graduates from any discipline with strong communication skills and basic computer knowledge. Both fresh graduates and experienced applicants are welcome to apply.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
India First Life Insurance is urgently seeking to hire a Client Relationship Executive based in Baguihati, Kolkata. This is a full-time position offering an attractive salary along with performance incentives.
Key Responsibilities
- Develop and nurture robust client relationships to ensure satisfaction and loyalty.
- Address client inquiries promptly and offer effective resolutions.
- Maintain regular follow-ups with both current and prospective clients.
- Comprehend client needs and provide appropriate solutions.
- Collaborate with various internal teams to fulfill client expectations.
- Keep client records updated using CRM tools.
- Meet customer retention and contribute to business growth goals.
- Identify opportunities for referrals and upselling to maximize revenue.
Eligibility & Skills
- Applicants must hold at least a graduate degree in any discipline.
- Excellent communication and interpersonal capabilities are essential.
- Customer-centric approach coupled with problem-solving skills.
- Basic proficiency in computers, including MS Office, email, and CRM systems.
- Open to fresh graduates as well as candidates with experience.
Desired Attributes
- Effective communication proficiency.
- Strong ability to build and maintain relationships.
- Skills in sales techniques and negotiation.
- Efficient time management skills.
- Focus on achieving targets consistently.
Perks and Benefits
- Competitive salary structure.
- Incentives based on performance metrics.
- Opportunities for training and professional growth.
- Supportive and friendly workplace culture.
- Rapid advancement prospects in career path.
Additional Information
Immediate joiners are preferred. Interested candidates are encouraged to apply promptly to embark on a rewarding career journey with the company.
Minimum education
Bachelor's Degree
Tools & software
CRM software (HubSpot, Salesforce)
Microsoft Office
required
How they work
Communication
Problem Solving
Time Management
Customer Focus
Relationship Building
Negotiation