Client Relations Specialist

About Alvarez & Marsal

Alvarez & Marsal (A&M) is a global consulting firm known for its entrepreneurial spirit and result-driven professionals. We focus on hands-on solutions to help clients realize their full potential. Our culture embraces independent thinkers committed to making a meaningful impact on clients and shaping the consulting industry. Our core values—Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—create a collaborative and engaging work environment that our employees value.

The Team

A&M is expanding rapidly in the Middle East and is hiring a Client Relations Specialist to join the Riyadh office. The Client Relations team in the region has recently been reorganized to adopt a proactive, data-driven approach in market engagement. This team is essential in managing client registrations, RFPs, and pipeline insights for regional leadership.

Role Overview and Responsibilities

• Coordinate and manage client registration and RFP activities across all six legal entities operating locally.
• Lead weekly business development (BD) team meetings to prioritize tasks, update pipelines, and address coverage requirements.
• Implement BD strategies into practical workflows and plans, supporting the Client Relations Manager with execution and coordination of the team.
• Handle client registration requests, renewals, and updates on multiple client platforms.
• Act as the liaison between clients and internal teams for scheduling meetings, resolving queries, and providing status updates.
• Ensure precise documentation, tracking, and reporting related to client registrations and RFP submissions by all team members.
• Manage timelines related to bid and performance bond expirations, working alongside Treasury for necessary extensions and renewals.
• Deliver onsite operational assistance, including gathering signed contracts and handling bid bonds.
• Provide backup support to Client Relations Coordinators and Assistants during peak times or absences.
• Contribute to other Client Relations and Business Development efforts and undertake additional ad hoc duties as necessary.

Candidate Qualifications

• Bachelor’s degree in Business Administration, Finance, Economics, or related fields.
• Between 3 to 5 years of professional experience in business development, bid/proposal management, or sales operations within consulting, professional services, or advisory sectors.
• Fluency in both English and Arabic, with strong written and verbal communication skills.
• Demonstrated ability to manage operations and coordinate multiple projects and stakeholders effectively.
• Practical experience using Salesforce or similar CRM systems for pipeline management and data integrity.
• Familiarity with enterprise client procurement and vendor portals such as Oracle, SAP Ariba, or equivalent platforms for supplier registration and bid management.
• Strong proficiency with Microsoft Excel and PowerPoint, capable of producing detailed operational reports and presentations.
• Great attention to detail and dedication to maintaining accuracy across various tracking tools and client portals.

Your Journey at A&M

We believe our people drive our success, which is why we focus on creating an employee experience that promotes both professional and personal growth. Our comprehensive performance development system encourages ongoing learning, acknowledges your contributions, and supports a meritocratic culture. You will access high-quality training and practical learning opportunities to advance your skills and career.

We also prioritize well-being by offering benefits and resources supporting your personal journey. Employees often highlight growth prospects, our unique entrepreneurial culture, and the enjoyable atmosphere as top reasons they value working at A&M. Exciting opportunities await motivated and passionate professionals.