Client Advisor

Role Overview

We are seeking a dynamic Client Advisor to join our team at RIMOWA in Singapore. The successful candidate will be pivotal in driving individual and collective sales targets by delivering exceptional customer experiences.

Key Responsibilities

• Meet and surpass personal and team sales objectives through outstanding client interaction.
• Support daily store operations such as maintaining aesthetic presentation, managing inventory, and conducting follow-ups with customers after sales.
• Foster and sustain strong relationships with clients to enhance brand loyalty.
• Assist with organizing local brand events and ensure adherence to brand standards.
• Handle payment collections and verify cash balances at store closing.
• Conduct stock verifications as per management requests.
• Report customer grievances, defective or returned merchandise, and monitor activities of unauthorized sellers.

Qualifications

• Experience in luxury or travel-related retail sales is advantageous.
• Strong communication, interpersonal, and customer service skills are essential.
• Self-driven, mature, and collaborative team member.
• Proficient in spoken and written English.

Additional Information

All information collected during the recruitment process will be handled with strict confidentiality and used solely for hiring purposes.