Client Advisor

About RIMOWA

RIMOWA, part of the LVMH Group, is a prestigious German lifestyle brand dedicated to crafting essential travel tools that combine luxury, heritage, innovation, and design. Over 120 years, the company has been committed to developing products that serve as durable companions for meaningful journeys that last a lifetime.

Key Responsibilities

• Meet both individual and team sales targets by delivering outstanding client experiences.
• Handle daily store operations including maintaining the store's appearance, managing inventory, and following up on after-sales service.
• Develop and sustain strong, positive relationships with customers.
• Assist in organizing local events and ensure adherence to brand standards.
• Process payments and verify cash balances when closing the store.
• Conduct stock audits as instructed by the store manager.
• Report issues such as customer complaints, defective or returned merchandise, and activities of unauthorized marketers.

Qualifications & Requirements

• Preferably has sales experience in luxury goods or retail environments.
• Excellent communication, customer service, and interpersonal skills are essential.
• Self-driven, mature, and a collaborative team member.
• Work location is at Chatswood Chase, Sydney.

Additional Information

All data collected during the recruitment process will be handled confidentially and solely for recruitment purposes.