Client Account Manager - Paid Search

About the Company

InMobi is an innovative global technology firm that is transforming the future landscape of agentic commerce and advertising. Its business ecosystem includes InMobi Advertising and the consumer platform Glance, leveraging data analytics, machine learning, and generative AI to help brands target audiences precisely and enhance product discovery experiences for consumers. Glance, pioneering new commerce models, operates under Glance InMobi Pte. Ltd., a subsidiary of InMobi.

InMobi Advertising, part of this ecosystem, serves as an agentic advertising platform empowering brands and merchants to meet business goals through AI-driven solutions and widespread consumer reach on platforms such as Glance.

Glance offers a hyper-personalized shopping experience powered by proprietary intelligence and generative AI across mobile and TV, redefining commerce experiences backed by major investors.

Role Overview

Following a partnership between Microsoft and InMobi where InMobi exclusively manages Microsoft’s advertising inventory, this role entails handling end-to-end management across Bing's paid search advertising platform. The Client Account Manager will collaborate with Account Strategists and leadership to satisfy client needs and meet revenue targets.

The position involves developing strong trusted-advisor relationships with corporate clients, focusing on revenue achievement, feature adoption, and client-driven objectives.

Key Responsibilities

• Foster a diverse, inclusive, and respectful working culture promoting collaboration and mutual learning.
• Manage day-to-day operations for newly onboarded and current customers, ensuring flawless campaign execution and compliance with billing and regulations.
• Identify and drive budget upsell and campaign optimization aligned with clients’ ROI goals using internal tools and tactics.
• Act as a knowledgeable advocate for Bing Ads, educating clients on platform features and encouraging their engagement and self-service usage.
• Collaborate with cross-functional teams to address escalations, deliver customer feedback, and ensure smooth transitions and operational excellence in account management.
• Pursue continuous professional development to deepen Bing Ads expertise and industry knowledge through trainings and personal career development plans.

Qualifications and Expectations

• At least 4 years of experience in Search Engine Marketing sales or online media service within the Philippines.
• In-depth understanding of internet advertising metrics and models such as CPA, CPM, CPC, search marketing, lead generation, and direct response.
• Strong problem-solving skills with a proactive attitude, able to collaborate across teams to support sales.
• Proven track record of consistently achieving or surpassing revenue targets.
• Capability to comprehend client needs and deliver tailored pitches and solutions effectively.
• Comfort with ambiguity and complexity in client management scenarios.
• Excellent storytelling and presentation skills.
• Up-to-date with search industry trends and customer requirements.
• Passion for technology as a growth enabler.
• Bachelor’s degree required; MBA preferred.
• Highly organized with critical thinking abilities and sound decision-making based on priority setting.
• Strong teamwork and prioritization skills within multi-tasking environments.
• Adaptability to evolving business needs and processes.
• Excellent verbal and written communication abilities.
• Willingness to travel as required.

Preferred Qualifications

• Bing Ads Certification.
• Proficiency in Excel for data analysis, including V-Lookups, pivot tables, and manipulation of information.