Client Account Manager, Digital Native & E-commerce

About SpaceXAI

SpaceXAI is dedicated to developing AI systems capable of deeply understanding the universe to support humanity's quest for knowledge. Our compact, driven team values engineering excellence and thrives on intellectual challenges and curiosity. Operating without hierarchical barriers, every member is expected to actively contribute and lead through initiative and consistent high performance. Strong work ethic, prioritization, and excellent communication skills are essential.

Role Overview

In the role of Client Account Manager, you will support our growing user community by fostering free expression, facilitating interactivity, and building a thriving marketplace that benefits all participants economically. This position offers a significant opportunity to transform how marketers engage with our expanding user base. The focus is on partnering with advertisers and agencies, primarily within Greater China and the APAC region, to grow revenue while leveraging your expertise in our platform.

Key Responsibilities

• Deeply understand the platform and simplify complex processes to deliver impactful campaigns for major clients.
• Provide education and consultancy on advertising products, campaign best practices, and design strategies.
• Implement, optimize, and analyze campaigns using proprietary tools and dashboards.
• Track revenue and ensure campaign progress aligns with financial targets.
• Collaborate with Client Partners on client retention, presentation support, and performance reporting.
• Swiftly address campaign-related issues and drive improvements in campaign processes.
• Contribute feedback to product and tool development teams to enhance platform scalability.
• Manage account portfolios to maintain excellent client and agency relationships.
• Support and mentor junior team members as the team expands.

Basic Qualifications

• Fluency in both written and spoken English and Mandarin to effectively communicate with clients, agencies, and internal teams across Greater China.
• At least three years of experience managing digital marketing campaigns for advertisers or advertising agencies.
• Comprehensive knowledge of the digital marketing ecosystem and competitor landscape.
• Proven ability to analyze campaign performance data and adjust strategies to improve results.
• Capable of managing complex client relationships, navigating conflicts, and facilitating decision-making.
• Strong communication and presentation abilities with attention to detail.
• Preference for working in small, collaborative environments with minimal supervision.
• Willingness and ability to travel within the APAC region as required.
• Bachelor’s degree or equivalent professional experience.

Equal Opportunity Employer

SpaceXAI is committed to equal employment opportunities. For information regarding data handling policies related to recruitment, refer to the company’s Recruitment Privacy Notice.