Claims Handler

About the Role

Abrivia Recruitment Specialists is seeking a Claims Handler to join a client in the insurance industry, based in Dublin. This role offers a hybrid working model requiring attendance in the office three days a week. The position provides the chance to manage a diverse portfolio of European insurance claims, blending claims administration with data analysis, oversight of third-party service providers, and continuous process enhancements.

Key Responsibilities

• Oversee and facilitate a broad range of claims across European markets, ensuring timely and accurate case progression.
• Collaborate with brokers, loss adjusters, external claims administrators, solicitors, and other relevant third parties.
• Examine claims files and related documentation to guarantee completeness and accuracy.
• Compile and verify claims bordereaux, highlight any missing data, and maintain stringent data quality standards.
• Partner with internal departments and external vendors to refine claims procedures and enhance operational productivity.
• Support third-party claims provider audits and participate in governance processes related to claims management.
• Add to system upgrades, process innovations, and the overall advancement of the claims department.

Required Skills and Qualifications

• Holding an APA qualification in Commercial Insurance is mandatory; progressing towards or having a CIP qualification is a plus.
• Experience in claims management, claims operations, or broader insurance sector roles.
• Proficient in Microsoft Excel, with the capability to manipulate data using filters and spreadsheets; familiarity with PivotTables is beneficial.
• Highly detail-oriented with a systematic approach to evaluating claims and data.
• Effective communication skills to establish and maintain relationships with various stakeholders.
• Strong organizational abilities to balance tasks while maintaining accuracy and deadlines.
• Analytical mindset and eagerness to deepen technical insurance expertise.
• Ability to work collaboratively within a small team and take initiative in assigned duties.

Additional Information

This role involves interaction with multiple external contacts and internal teams, requiring strong interpersonal skills. Applications are treated confidentially. Candidates interested should reach out via phone as per client instructions.