Christmas Kettle Coordinator

About The Organization

The Salvation Army, with over 130 years of experience, serves communities across Canada and Bermuda by providing essential support such as food, shelter, and clothing. Annually, the organization aids over 2 million people, supporting those facing unemployment, addiction, and family difficulties. Founded on Christian values emphasizing hope, service, dignity, and stewardship, it welcomes individuals from all backgrounds to join its mission to transform communities.

Mission Statement

The Salvation Army aims to spread the love of Jesus Christ, address human needs, and positively impact communities worldwide.

Position Overview

The Christmas Kettle Coordinator is a short-term contract role responsible for managing multiple kettle locations in a designated zone, including shopping centers and retail stores. The coordinator oversees campaign workers, ensures adequate staffing, and manages operational logistics of the Christmas Kettle Campaign.

Key Responsibilities

• Participate in training on The Salvation Army and the Christmas Kettle Campaign.
• Assist with delivering kettles to locations before shifts begin.
• Securely manage donations after shifts.
• Communicate daily issues and resource needs to supervisors.
• Orient and supervise staff and volunteers in kettle handling and duties.
• Monitor kettle sites during shifts and ensure coverage during breaks.
• Ensure timely and accurate submission of timesheets and mileage reports weekly.
• Answer donor inquiries about The Salvation Army’s ministries and programs.
• Recruit, orient, and manage volunteers and staff, coordinating schedules and addressing absences.
• Maintain positive relationships with kettle sites and oversee supply availability.
• Manage the collection, security, and handling of donations and petty cash.
• Organize post-campaign equipment retrieval and complete related administrative tasks.

Financial and Material Responsibilities

• Safeguard and manage cash donations and petty cash.
• Ensure only prudent use of resources while occasionally handling minor cash disbursements.

Working Conditions

• This position is temporary and concludes by January 8, 2027.
• Work hours may vary, including day, afternoon, evening, weekend, and split shifts Monday through Saturday, with a half-hour unpaid meal break.
• Flexibility to adjust hours based on operational needs is required.
• Work primarily occurs in malls and stores, involving long periods of standing and exposure to cold.
• Appropriate Salvation Army identification must be worn.
• Local travel is a part of the role.

Education and Certification

• Some high school education is required; completion is considered an advantage.
• Candidates must successfully pass background checks, including The Salvation Army Abuse Registry.

Experience and Qualifications

• Between one to two years of related customer service experience.
• Handling money and coordinating volunteers are desirable.
• Supervisory or management experience is beneficial.
• Skills in budgeting, financial record keeping, and office applications such as Word and Excel are expected.
• Familiarity with community resources is an asset.

Skills and Abilities

• Valid Nova Scotia Class 5 driver’s license with personal vehicle and insurance, plus an acceptable driver’s abstract.
• Strong interpersonal, communication, and customer service skills.
• Ability to multitask, detail orientation, problem-solving, and analytical capabilities.
• Physical ability to lift items between 9 to 12 kilograms (20 to 25 pounds).
• Team-oriented, honest, reliable, and professional demeanor.
• Commitment to confidentiality and organizational policies, including health and safety regulations.
• Motivation to support the mission and values of The Salvation Army.

Salary Information

The salary range for this position starts at $16.50 and can go up to $23.86 per hour, with placement based on experience, qualifications, and market conditions.

Accommodation

The Salvation Army is open to providing reasonable accommodations upon request.