Chief Operating Officer

About Innovation Consulting Group (ICG)

Innovation Consulting Group collaborates with top organizations across Saudi Arabia to drive impactful changes in strategy, technology, people, and operations. Their expertise covers enterprise and digital transformation, AI and automation, cloud infrastructure, cybersecurity, innovation, technology solutions, and large-scale initiatives aligned with Saudi Arabia's Vision 2030.

Role Overview

We are looking for a highly capable Chief Operating Officer (COO) to oversee and align all operational aspects at ICG, including sales operations, business lines, delivery, capacity/resource planning, portfolio management, technology enablement, subsidiaries, and strategic investments. This executive role will focus on scaling the organization, enhancing execution, growing operational capacity, boosting sales performance, and achieving sustainable enterprise value.

Key Responsibilities

• Lead operational support and performance for the sales organization, ensuring resource availability, solution readiness, and execution excellence.
• Collaborate closely with the Chief Revenue Officer to translate revenue goals into capacity and resource plans.
• Drive operational standards, accountability, and scalability across business lines and service capabilities.
• Develop strategies to enhance delivery models, utilization, operational efficiency, new service development, and profitability.
• Oversee delivery governance and project management office activities, ensuring quality execution, risk management, and continuous improvements.
• Manage enterprise-wide capacity and resource planning to align workforce skills and utilization with pipeline demands.
• Evaluate and optimize portfolio offerings to support long-term strategic objectives.
• Ensure solutions are commercially viable, scalable, and deliver measurable client value, maintaining consistency in methodologies and execution.
• Foster collaboration with technology providers, consulting firms, and strategic partners to expand capabilities and market access.
• Drive adoption of AI, automation, and digital platforms internally to improve productivity and operational efficiency.
• Identify, evaluate, and lead strategic investments, partnerships, acquisitions, and market expansions aligned with growth ambitions.
• Oversee the governance and performance of subsidiaries ensuring their alignment with group strategies and value creation.
• Provide executive leadership working alongside CEO, CRO, and other leaders to translate corporate strategy into operational execution with a strong emphasis on performance and scalability.

Qualifications and Experience

• Over 15 years of senior leadership experience in operations, consulting, transformation, technology, or related fields.
• Proven track record of managing complex, multi-business or multi-service organizations with operational scaling and delivery excellence.
• Extensive experience in sales operations, capacity/resource planning, portfolio and PMO management.
• Strong commercial acumen linking sales pipelines, delivery capacity, utilization, profitability, and growth.
• Experience in strategic investment evaluation including partnerships, ventures, and acquisitions.
• Thorough understanding of digital transformation, AI, and emerging technology-driven business models.
• Capability to build high-performance teams, governance models, and performance-driven cultures.
• Experience collaborating with government bodies, large enterprises, sovereign organizations, and giga-projects in Saudi Arabia is highly advantageous.
• Fluency in Arabic and English is mandatory.

Why You Should Join

• Competitive executive compensation with performance-linked incentives.
• Direct influence over critical operational and strategic elements of a growth-driven organization.
• Exposure to senior leadership and key stakeholders across Saudi Arabia’s major enterprises and strategic projects.
• Opportunity to architect scalable business models supporting national transformations aligned with Vision 2030.
• Participation in high-impact strategic investments and business expansion activities.
• Collaborative environment involving various consulting, technology, and integration partners.
• Strong culture fostering autonomy, accountability, and cross-team synergy.
• Clear advancement path towards wider group leadership roles.
• Comprehensive benefits package including medical coverage and annual leave compliant with Saudi labor laws.