Chief Manager - Human Resources

About Axis Max Life Insurance

Axis Max Life Insurance Limited, previously Max Life Insurance Company Ltd., operates as a joint venture of Max Financial Services Limited and Axis Bank Limited. With over two decades of experience, it delivers comprehensive life insurance products focusing on protection and long-term savings. The company emphasizes customer-centric service, need-based sales, and well-trained staff, earning recognition as a top workplace by the GPTW Institute.

Key Responsibilities

• Oversee recruitment and selection across all employee levels, ensuring a steady pool of talent to fill vacancies.
• Monitor and report hiring data to meet annual manpower goals.
• Manage seamless onboarding processes including timely issue of employee codes, appointment letters, and coordination of HR induction and orientation sessions.
• Ensure complete documentation for selected candidates, collection of pre-joining and post-joining documents, and handle leave and attendance management for new hires.
• Maintain HR Information Systems by preparing reports on hiring metrics, hiring funnel, employee engagement, and attrition analyses, sharing dashboards with business units.
• Act as the point of contact for employees’ queries and grievances, facilitating clear communication and efficient resolution to prevent escalation.
• Administer exit procedures within the region ensuring compliance with policies, timely processing of separations, and insights on turnover drivers for retention strategies.
• Coordinate vendor payments and internal liaison regarding staffing, manage internal job postings (IJP), and leverage employee referrals and portals for sourcing.
• Track and manage nominations for employee development programs ensuring complete adherence to schedules.
• Engage regularly with field officers through pulse surveys and one-on-one communications to gauge and enhance employee engagement.