CCTV Compliance Coordinator

About the Role

Join one of Australia's foremost early education providers, G8 Education, which oversees over 350 centres supporting more than 42,000 children daily with a team of 7,000+ employees. As a CCTV Compliance Coordinator, you will be pivotal in managing the retrieval, secure processing, and handling of CCTV footage and related records, ensuring strict compliance with legal, regulatory, and organizational standards.

Key Duties

• Manage authorized requests for CCTV and digital records from initiation to secure release, adhering to approval protocols and timelines.
• Keep detailed records of requests, approvals, retrievals, transfers, and retention requirements.
• Implement chain-of-custody practices and maintain confidentiality and integrity of sensitive footage and records.
• Serve as primary liaison for internal stakeholders and external agencies, offering guidance and timely communication.
• Ensure all CCTV and digital records comply with privacy laws, child safety standards, employment regulations, and recordkeeping policies.
• Maintain audit-ready documentation and assist in audit processes.
• Generate regular reports on request metrics, processing durations, pending tasks, and trends.
• Identify opportunities for procedural enhancements and promptly report privacy, security, or compliance risks.

Candidate Profile

Ideal applicants are meticulously organized, reliable professionals who handle confidential information with utmost discretion and accuracy. Experience in compliance, governance, records management, investigations, or legal administration is essential; prior experience within education or early childhood sectors is advantageous.

• Demonstrated experience coordinating compliance and records management functions.
• Exceptional attention to detail with strong record-keeping skills.
• Proven ability to manage sensitive data in line with policies.
• Effective multi-tasking abilities under strict deadlines.
• Proficiency with digital systems, databases, and record registries.
• Strong communication skills suitable for liaison roles.
• Understanding of privacy, evidence handling, and records management principles.
• Sound judgement with escalation protocols awareness.
• Commitment to ethical standards and confidentiality.
• Experience with CCTV systems and chain-of-custody procedures is a plus.
• Ability or willingness to obtain a valid working with children check.

Benefits

• Competitive remuneration package.
• Hybrid working arrangements: three days onsite, two days remote.
• Monthly rostered day off (RDO).
• Work location at Varsity Lakes, Gold Coast.
• Development prospects within a prominent ASX-listed company.
• Discounts on childcare and education fees at G8 centres.
• Access to a rewards program offering exclusive retail discounts and savings.

Additional Information

G8 Education holds a committed stance on child protection, emphasizing zero tolerance towards abuse and prioritizing the safety and wellbeing of children. The hiring process includes police and qualification checks plus verification of right-to-work status. Timelines for applications may be shortened, so prompt submissions are encouraged.

Our core values include Safety First & Always, Thriving Together, Owning the Outcome, Being the Difference, and Building Bright Futures.