Cashier

Position Summary

The Cashier role is essential for delivering swift, friendly, and precise customer service. This position involves handling checkout and return transactions efficiently, overseeing the Self-Checkout area, and actively acquiring product and project knowledge to assist customers and enhance sales opportunities. Stringent adherence to company policies is expected to minimize shrinkage.

Key Duties and Responsibilities

• Deliver fast and accurate customer service during checkout and returns.
• Maintain and monitor the Self-Checkout stations to ensure smooth operation.
• Continuously develop product expertise to inform and assist customers, identifying opportunities to upsell.
• Comply rigorously with all operational policies and processes to reduce shrinkage.

Head Cashier Responsibilities

• Assign positions and duties to Cashiers and provide support by facilitating price checks and authorizing point-of-sale transactions and markdowns across various service areas including mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Handle initial customer issue escalations and contribute to the supervision, mentoring, and training of Front End Associates.
• Participate in onboarding new Cashiers and utilize available coaching resources to develop staff performance.

Preferred Qualifications

• Minimum of one year of experience working as a Cashier is preferred.