Cashier

Overview

The Cashier role focuses on delivering prompt, friendly, accurate, and safe service to customers. Responsibilities include handling checkout and return transactions efficiently, supervising and maintaining the Self-Checkout section, and engaging proactively with customers by increasing product and project knowledge. This role also entails minimizing loss by strictly following policies and procedures.

Responsibilities

• Process customer purchases and returns accurately and efficiently.
• Oversee and maintain the Self-Checkout area to ensure smooth operation.
• Actively seek and apply product and project knowledge to assist customers and identify selling opportunities.
• Comply with all company policies and procedures to reduce shrinkage.
• If acting as Head Cashier, position and support other Cashiers by managing price checks, authorizing Point of Sale transactions and markdowns across main registers and various service areas including Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Provide first-level escalation support for customer concerns.
• Assist in supervising, coaching, and training Front End Associates and new Cashiers using all available coaching tools.

Preferred Qualifications

Experience of one year or more as a Cashier is preferred for Head Cashier positions to successfully perform supervisory duties.