Cashier

Position Summary:

Cashiers play a vital role in delivering excellent customer service by ensuring transactions are processed quickly, accurately, and safely. They handle both checkout and return transactions and oversee the Self-Checkout area to maintain smooth operation.

Key Duties and Responsibilities:

• Complete customer checkout and return transactions efficiently while maintaining safety and accuracy.
• Monitor and manage the Self-Checkout area to assist customers and maintain order.
• Continuously enhance product and project knowledge to inform customers and identify opportunities for sales.
• Adhere strictly to company policies and procedures to minimize loss and shrinkage.
• Support and guide other Cashiers, including positioning team members and assisting with price checks, as well as approving Point of Sale transactions and markdowns across various service points such as mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Serve as the first point of escalation for customer issues within the front-end team.
• Assist in the supervision, coaching, and training of Front End Associates by contributing to new Cashier training and using available coaching tools to develop team members.

Preferred Qualifications:

• At least one year of prior experience working as a Cashier.