Cashier

Position Overview

The Cashier is essential in delivering exceptional customer service through prompt, courteous, accurate, and secure transaction processing. Responsibilities include managing checkouts, returns, and overseeing the Self-Checkout stations. They actively expand their product and project knowledge to assist customers effectively and spot opportunities to suggest additional products.

Key Duties

• Operate the checkout system and handle return transactions accurately and efficiently.
• Monitor and maintain the Self-Checkout area ensuring smooth functioning.
• Seek out product/project expertise to inform customers and identify sales opportunities.
• Comply with internal policies to minimize inventory shrinkage.

Head Cashier Responsibilities

• Assign tasks and support Cashiers by facilitating price verifications and authorizing Point of Sale transactions and markdowns across various registers including mainline, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Serve as the initial point of escalation for customer concerns.
• Assist in supervising, coaching, and training of Front End Associates.
• Participate in training new Cashiers and use available resources to develop team members' skills.

Qualifications

A preferred candidate will have at least one year of prior experience working as a Cashier.