Cashier

Position Overview

The role of a Cashier is essential in delivering excellent customer service by ensuring transactions are completed quickly, accurately, and safely. Responsibilities include processing checkout and return transactions, as well as overseeing the Self-Checkout area.

Key Responsibilities

• Provide prompt and friendly customer service during checkout and return processes.
• Monitor and maintain the Self-Checkout stations to ensure smooth operation.
• Continuously acquire product and project knowledge to assist customers effectively and suggest selling opportunities.
• Adhere strictly to company policies and procedures aimed at minimizing loss and shrinkage.

Head Cashier Specific Duties

• Lead and position Cashiers on the floor to optimize customer service.
• Expedite price checks and approve Point of Sale transactions including markdowns across mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.
• Serve as the first point of escalation for customer-related issues.
• Support the coaching and supervision of Front End Associates, including training new Cashiers and using available resources to help develop team skills.

Qualifications

• For the Head Cashier role, a minimum of one year of Cashier experience is preferred.