Public Defence Service - New Zealand

Case Manager

Public Defence Service - New Zealand

Wellington, South Australia, Australia · Full Time

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Experience
Any
Salary
NZD 65,700 – NZD 77,043 / year
Openings
1
Posted
4 weeks ago
Work mode
In office
Eligibility
This role welcomes applicants from all backgrounds, including those interested in the justice system, individuals returning to work, and those passionate about providing excellent customer service.
Resume
Required to apply

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Job description

About the Role

This fixed-term position, available until February 2027, is an essential role within the justice system. As a Case Manager, you will contribute significantly to the smooth running of Tribunals, coordinating with judiciary members and the public to ensure timely case handling and logistics.

Key Responsibilities

Your duties will encompass managing court case logistics, providing customer service, and handling case management tasks. You will be supported through a buddy system training program to help you integrate and excel.

Working Environment

The Wellington Tribunals team delivers operational, administrative, and judicial assistance to specialized courts and tribunals across New Zealand. The role requires travel for out-of-town hearings up to 10 weeks per year, necessitating a full and clean driver's license. There is one full-time permanent vacancy available.

Skills and Experience

Successful candidates will exhibit resilience when managing sensitive and high-volume cases, be detail-oriented and careful with complex court information, and demonstrate self-awareness to engage effectively with diverse customers. The ability to multitask and adapt to changing legislation and court procedures is essential. A willingness to learn and respond to feedback is vital.

About the Employer

Joining Te Tāhū o te Ture - the Ministry of Justice means becoming part of an inclusive and supportive organization dedicated to strengthening trust in New Zealand's legal system. The workplace embraces diversity across all gender identities, ages, ethnicities, sexual orientations, disabilities, and religions. A positive, respectful, and inclusive culture is a cornerstone of this environment.

Benefits and Professional Growth

The Ministry offers flexible working hours where feasible, an online professional development portal, and access to various inclusive networks. Employees can develop varied skills through a range of job roles, supporting career advancement.

Compensation

The salary range for this position spans from $60,729 to $80,794 annually. The actual salary offered will be between $65,692 to $77,043 depending on experience and skills.

Additional Information

Applications will be reviewed on receipt, with interviews conducted prior to the closing date of Sunday, 6th September 2026. For inquiries, candidates may contact the recruitment team via email.

How they work

Communication Attention to Detail Time Management Customer Focus Learning Agility Emotional Intelligence Resilience

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