Captain - Banquet

Additional Information

Job Number: 26128920

Category: Food and Beverage & Culinary

Location: Olaya Street, Al Murooj District, Northern Ring Road, PO Box 4050, Riyadh 11491, Saudi Arabia

Schedule: Full Time

Position Type: Non-Management

Role Responsibilities

The Banquet Captain plays a critical role in coordinating service needs between kitchen leaders and waitstaff during receptions. Responsibilities include tallying group reception charges and preparing payment checks for group contacts. Ensuring banquet rooms, restaurants, and coffee breaks are ready and available for service, and arranging centerpieces on every table is essential. The Captain must inspect the cleanliness and presentation of porcelain, glassware, and silverware before use. Ensuring guests' satisfaction during events and setting up tables in accordance with the event type and service standards are part of daily duties. The Captain communicates any special requests such as extra food orders, allergies, and dietary needs to the kitchen, while maintaining cleanliness in work areas throughout the day.

Safety and Professional Standards

Compliance with all company safety policies and procedures is mandatory. The Captain must report maintenance issues, safety hazards, accidents, or injuries promptly and complete required safety training and certifications. Personal appearance and uniform shall be neat and professional at all times. Maintaining confidentiality of company information and protecting property is required. Supporting coworkers by treating them with dignity and respect, assisting the team to meet collective goals, and adhering to quality assurance standards are expected. The Captain will greet and acknowledge guests per company standards, communicate professionally, handle phone calls with proper etiquette, and respond appropriately to employee concerns. Additional reasonable duties may also be assigned by supervisors.

Desired Qualifications and Experience

• Secondary education diploma or equivalent General Educational Development (GED) certificate.
• At least 2 years of related work experience.
• Minimum of 1 year experience in a supervisory role.
• No specific licenses or certifications required.

Inclusivity Statement

Marriott International is dedicated to offering equal employment opportunities, fostering a welcoming environment, and ensuring access to all candidates. The company values diversity among associates, embraces different backgrounds, talents, and experiences, and prohibits discrimination based on disability, veteran status, or other protected characteristics by law.

Company Overview

Courtyard is passionate about meeting the needs of travelers globally. Inspired by this mission, Courtyard created the first hotel tailored for business travelers, empowering guests regardless of travel purpose. The hotel seeks individuals who are goal-driven, passionate about delivering exceptional guest experiences, eager to learn and improve continuously, enjoy working in a small yet ambitious team, and have fun while doing so.

Joining Courtyard means becoming part of Marriott International's portfolio of brands, where you can perform your best work, achieve your purpose, join an incredible global team, and become your best self.