Cafe Barista

About the Role

We are offering a dynamic Barista position within Tesco Café where passion for quality drinks and customer service excellence is essential. This role involves preparing delightful coffee, tea, and seasonal beverages to brighten our customers' days, whether they are stopping by quickly or catching up with friends. You’ll bring barista expertise or hospitality experience to the team and actively share that knowledge to enhance the group’s skillset.

As part of the Tesco Café team, you will be well-versed in menu items, stock management, and efficient service tailored to customers' needs. You will be empowered to engage in continuous learning and development through Tesco’s learning portals and collaborate closely with the Café Manager to foster team growth.

Key Responsibilities

• Delivering a range of drinks swiftly and accurately to customers.
• Ensuring compliance with food safety and hygiene standards at all times.
• Monitoring stock levels regularly and following Tesco policies and procedures diligently.
• Supporting the development of fellow team members aspiring to be baristas in conjunction with the Café Manager.
• Keeping informed with Tesco's communications, promotions, and menu updates.
• Addressing and resolving customers' complaints promptly where possible.

Required Qualifications and Attributes

• Previous experience as a Barista or in a hospitality-related role.
• A strong dedication to providing outstanding customer service.
• Capability and willingness to coach and train others inclusively.
• Effective planning and organizational abilities.
• Proactive attitude and ability to adapt to new situations or identify improvements.
• Excellent communication skills to collaborate with colleagues and management.
• Applicants must be 18 years or older.

Employee Benefits

• Employee discounts including 10% off and 15% during payday weekends, and savings up to £2,000 per annum via Colleague Clubcard with an additional family card.
• Flexibility to request varied working hours from the start of employment.
• Participation in a retirement savings plan.
• Life Assurance coverage.
• Access to free wellbeing resources supporting mental, physical, and overall health.
• Exclusive deals and discounts on everyday purchases, dining, and home utilities.
• Provided uniform and supportive policies for various life events.
• Starting holiday entitlement of 28 days including bank holidays.
• Opportunity to join colleague networks that celebrate diversity and inclusion.

Additional Information

Tesco Café comprises 329 locations nationwide, fostering an inclusive culture where everyone is encouraged to bring their authentic selves. Flexibility is supported to accommodate different life stages and needs such as caregiving, parenting, or retirement preparation. Tesco is a Disability Confident Leader committed to accessibility and inclusive recruitment processes. Note that some roles may close early due to high application volumes, and feedback is only provided to interviewed candidates.