Business Development Specialist

Role Overview

We seek a dynamic and goal-oriented Business Development Specialist to enhance customer acquisition efforts for CargoX's on-demand logistics solutions. This primarily field-based position requires proactive identification and engagement with potential clients to understand their logistics needs, present our offerings, onboard new customers, and continually provide market insights.

Key Responsibilities

• Conduct over 20 meaningful face-to-face customer meetings daily within the designated area.
• Discover and target prospective business clients through fieldwork, market analysis, referrals, digital research, and local business mapping.
• Present and explain CargoX's logistics and on-demand delivery services alongside our mobile app.
• Assess customer needs, delivery volumes, challenges, and current logistics arrangements.
• Secure new customers, stimulate app downloads and registrations, and convert prospects into active users.
• Maintain persistent follow-ups to progress leads toward onboarding and initial transactions.
• Address customer concerns effectively and clearly communicate our value proposition.
• Perform market research to gauge customer preferences, pricing, competitor presence, and opportunities.
• Deliver structured daily feedback covering objections, market developments, competitor strategies, and potential leads.
• Keep accurate documentation of meetings, leads, follow-ups, app registrations, and conversions using designated CRM or reporting tools.
• Utilize AI tools responsibly for researching prospects, analyzing markets, enhancing productivity, preparing sales materials and reporting.
• Meet or exceed daily, weekly, and monthly targets for acquisition and conversion.

Candidate Requirements

• Previous practical experience in field sales, business development, merchant acquisition, or customer acquisition.
• Preferably experience with on-demand logistics or delivery platforms such as Porter or LalaMove.
• Excellent spoken English and Hindi; Arabic proficiency is advantageous but not required.
• Ability to work fully in the field conducting numerous daily customer interactions.
• Must own dependable transportation and possess a valid UAE driving license.
• Proficient prospecting, communication, negotiation, and objection handling skills.
• Capability to interpret client needs and convert discussions into actionable sales opportunities.
• Familiarity with mobile applications and capability to demonstrate app functionality to clients.
• Skill in conducting market surveys and delivering clear, actionable feedback.
• Good reporting practices and basic competency with CRM, Google Sheets, or similar tools.
• Mandatory hands-on experience with AI tools for research, productivity enhancement, market analysis, reporting, and daily work tasks.
• Self-driven, resilient, and comfortable facing rejection and sustaining high levels of field activity.

Performance Expectations

• Achieve 20 to 25+ customer meetings or visits daily.
• Drive 10 or more app downloads and registrations daily, depending on territory and lead quality.
• Maintain approximately 10% or higher conversion rate of prospects to customers.
• Complete 100% of daily reporting and follow-up activities consistently.
• Regularly generate new active customers and provide systematic, actionable market feedback.