Business Development Specialist

Company Overview

SITA is a global technology and communication company dedicated to advancing the air transport industry by keeping airports operational, airlines efficient, and borders accessible. With a presence in 95% of international airports and collaborations with over 2,500 transportation and government clients worldwide, SITA delivers innovative solutions and cutting-edge technology to address unique challenges across the aviation sector. Recognized as a Great Place to Work® by 79% of employees and certified in many locations, SITA fosters an environment that empowers and inspires growth.

About the Aircraft Business Unit

SITA's Aircraft Business Unit focuses on enhancing flight operations, air traffic management, and aircraft maintenance by facilitating collaboration within the air transport ecosystem through:

• Communication: Linking aircraft and people globally.
• Data & Platform: Transforming aircraft data into actionable industry insights.
• Applications: Offering user-friendly tools that promote sustainable and efficient flight operations.

Role Responsibilities

• Collaborate with SITA Account Managers and Sales Force Automation (SFA) Business Development Managers (BDMs) to identify and prioritize target airlines across the Asia-Pacific (APAC) and Americas (AMER) regions.
• Generate new business opportunities via proactive outbound prospecting, participation in industry events, and leveraging the SITA network.
• Serve as the subject-matter expert on OCC AM products throughout the sales cycle, supporting Account Managers and SFA BDMs.
• Educate and enable Account Managers and SFA BDMs on the OCC AM value proposition, relevant use cases, and competitive advantages.
• Provide market and competitor insights to the product team to aid in product roadmap development, positioning, and go-to-market strategies.
• Map airline stakeholders and sponsors, including operations centers (OCC/IOCC), IT, transformation teams, and commercial decision-makers.
• Qualify customer needs, evaluate current operational environments, identify business challenges, assess procurement readiness, and consider implementation factors.
• Partner with Account Managers and SFA BDMs to develop opportunity strategies, craft customer messaging, prepare demonstrations, build business cases, and contribute to proposals.

Candidate Qualifications

• Experience in enterprise software or SaaS sales catering to airlines or aviation customers.
• Proven background in selling airline applications, ideally related to operational systems, disruption management, or recovery solutions.
• Deep understanding of the airline industry, including knowledge of buying centers, sponsor identification, and account navigation.
• Experience with software implementation or services, able to clearly explain delivery processes, onboarding, and operational adoption considerations.

Work Environment and Benefits

SITA embraces diversity across its operations in 200 countries, speaking 60 languages and fostering a highly inclusive environment. Workspaces are comfortable and engaging, with provisions for remote work. Benefits include:

• Flex Week: Up to two days per week remote work depending on team needs.
• Flex Day: Flexible scheduling to accommodate personal life and plans.
• Flex-Location: Capability to work from any global location up to 30 days per year.
• Employee Wellbeing: 24/7 Employee Assistance Program (EAP) available to employees and their dependents, plus personalized health platforms.
• Professional Development: Access to a comprehensive learning ecosystem including LinkedIn Learning, Microsoft Enterprise Skills Initiative, Airport Council International resources, Pluralsight, Harvard Business Publishing, Stanford courses, aligned with individual development plans.
• Competitive benefits tailored to local markets and employment status.

Equal Opportunity Employer

SITA actively supports employment equity by encouraging applications from women, Aboriginal peoples, visible minorities, and persons with disabilities who may self-identify during the application process.