Business Development Representative

About Braze and Our Culture

At Braze, we pride ourselves on being a warm, approachable, and deeply passionate team. We set ambitious goals for ourselves and value teamwork and work-life balance as we grow rapidly across global markets. Equity and inclusiveness are key to our mission, both within the company and in the communities we impact. Success here requires autonomy, accountability, and openness to new ideas. Our culture thrives on curiosity and sharing diverse interests, creating a lively and unique workplace atmosphere. If you're motivated to tackle exciting challenges and take decisive action amid change, Braze is a place for you to make significant contributions alongside a dynamic and passionate team.

Role Overview

The Business Development team plays a crucial role in driving Braze's revenue growth by identifying potential customers and helping them transform their customer engagement strategies. The Business Development Representative (BDR) is a foundational position focused on prospecting, engaging, and qualifying new business leads to generate promising sales opportunities.

Key Responsibilities

• Research and identify target accounts to develop tailored outreach approaches.
• Create and execute multi-channel campaigns including email, phone, LinkedIn, and video to engage prospects.
• Direct conversations and build rapport with C-suite executives, understanding their objectives and challenges around customer engagement and marketing.
• Manage personal meeting schedules and collaborate with internal stakeholders to move opportunities forward.
• Deliver compelling value propositions and solution demonstrations.
• Meet and aim to exceed individual and team sales quotas by consistently generating high-quality business leads.
• Work closely with Account Executives to develop account strategies and prioritize outreach efforts based on relevance.

Candidate Profile

• Flexible and adaptable in a fast-changing environment.
• Proactive and focused on taking action to drive results.
• Excellent written and verbal communication skills with a clear and engaging style.
• Strong research skills and creativity in crafting outreach strategies.
• Problem-solving mindset and intellectual curiosity.
• Coachability, self-awareness, and intrinsic motivation.
• Highly organized and accountable with a tenacious attitude.

Work Environment & Schedule

BDRs at Braze operate in a hybrid work model based in our London office, requiring at least three days per week on-site to foster collaboration, learning, and team connection.

Compensation and Benefits

Braze offers a competitive compensation package that may include equity components, along with flexible paid time off and extensive health and family benefits such as fertility support and extended parental leave. Employees receive retirement and stock purchase plans, professional development resources including personalized coaching and learning stipends, and a vibrant in-office community experience. We also promote social responsibility through volunteer initiatives and donation matching. Diversity and inclusivity are embedded in our culture, recognized by multiple awards as a top workplace.

Commitment to Equality and Inclusion

We are dedicated to equitable growth and inclusiveness in our workforce and recruiting practices. Braze provides an accessible, fair, and welcoming candidate experience regardless of personal characteristics or backgrounds, encouraging talent to apply even if they do not meet every criterion fully.

Use of AI in Recruitment

To ensure fair and effective hiring, Braze employs AI-assisted tools to help screen and prioritize candidates based on skills and experience, alongside administrative support for interview coordination. Candidates have rights to opt out of AI screening and can request information or manual reviews as needed, with contact details provided. Braze complies with relevant laws regarding automated employment decisions, offering alternative assessment options where applicable.

About Braze

Braze is a leading customer engagement platform empowering brands to deliver personalized and intelligent experiences at scale. Our solution integrates AI-powered decisioning with journey orchestration and multi-channel messaging. Recognized globally for innovation and workplace excellence, Braze operates worldwide with headquarters in New York and offices in multiple international cities.