Business Development Representative

About Zeller

Zeller is a rapidly growing Australian fintech company committed to transforming business banking and payments. We empower businesses of all sizes by providing smarter payment solutions that enhance cash flow, accelerate payments, and offer better financial insights. Supported by leading venture capitalists, our global team of payment and technology experts is building innovative products to challenge traditional banking systems.

Role Overview

We are looking for a Business Development Representative (BDR) to join our Sales team in Melbourne. This role involves handling initial contact with prospective merchants through inbound calls, web inquiries, and reaching out to Marketing Qualified Leads. You will perform thorough discovery calls to understand businesses’ objectives and challenges to determine if Zeller’s offerings meet their needs.

Key Responsibilities

• Advancing Zeller's sales pipeline by qualifying inbound and marketing leads as well as sourcing new opportunities.
• Conducting exploratory discussions with prospects to qualify sales leads prior to handing them over to Account Executives.
• Engaging potential clients proactively using cold calls, email, and LinkedIn strategies.
• Developing and refining outreach approaches, lead-generation playbooks, and qualification standards to exceed goals and ensure excellent client experience.
• Coordinating meetings between qualified leads and Account Executives with a warm introduction.
• Analyzing market opportunities to target growth areas and compiling detailed lead lists.
• Keeping informed about trends affecting SMEs, payments, technology, competitors, and relevant business insights.

Candidate Requirements

• Minimum one year of experience in roles such as Sales Development Representative, Business Development Representative, Customer Success, or Product Onboarding Specialist.
• Proficient with various prospecting methods, including cold calling and outreach.
• Demonstrable track record of meeting sales or activity objectives.
• Experience using CRM software like Hubspot or Salesforce.
• Strong communication skills—oral, written, and listening.
• Skilled at identifying target customers, qualifying leads, and understanding buying processes.
• Excellent interpersonal abilities and collaborative work approach.

Work Environment and Benefits

This position is based in Melbourne CBD, with an expectation of approximately four days onsite and one day working from home per week. Employees enjoy a competitive salary with equity options, a balanced and supportive workplace culture, comprehensive parental and other leave benefits, a welcoming office setting, extensive learning and development opportunities, frequent social events, and a chance to significantly impact Zeller’s growth domestically and internationally.

Equal Opportunity Employment

Zeller values diversity and inclusiveness, encouraging candidates of all backgrounds to apply. We are committed to accessibility during recruitment and welcome requests for accommodations during the hiring process.

Use of AI in Recruitment

We integrate AI tools in parts of the recruitment process for application review and analysis; however, all final decisions are made by humans. For details about data handling, candidates may reach out to our team.