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Job description
About ScalePad
ScalePad is dedicated to empowering managed service providers (MSPs) to transform into their clients’ most valuable partners. Our platform offers unified insights, client planning, and service delivery tools that elevate MSPs from reactive support to strategic advisors. Trusted by over 12,000 partners in 60+ countries, ScalePad fosters a workplace where curiosity, growth, and collaboration drive success for our global team.
Role Overview
This front-line position involves pioneering outreach strategies to engage prospective partners in the rapidly evolving MSP market. Unlike scripted roles, you will develop, test, and refine messaging approaches that resonate with MSP businesses, leveraging AI-powered tools to enhance communication efficiency and effectiveness.
Key Responsibilities
- Proactively conduct outbound communication via cold calling and emails, continuously improving tactics using AI-driven messaging tools.
- Qualify inbound and marketing-generated leads, converting initial interest into actionable sales opportunities.
- Understand each prospect's business operations to tailor product positioning that clearly connects to their needs.
- Effectively articulate the value of ScalePad’s platform, linking its features to tangible client business outcomes.
- Manage your assigned territory independently, developing pipeline from scratch in a true hunter role.
- Schedule meetings with qualified prospects for Account Executives, ensuring a smooth and informed handoff.
- Monitor and report performance metrics regularly to inform strategy adjustments.
- Stay informed about product updates, pricing, and market positioning to keep messaging current.
Candidate Profile
- Experienced in client-facing roles such as sales or customer service, adept at qualifying prospects and advancing conversations.
- Regularly utilize AI tools for outreach writing, prospect research, messaging refinement, and performance analysis to improve results.
- Comfortable initiating contact with new individuals and resilient to rejection.
- Strong written and verbal communication skills, with adaptability for varied audiences.
- Highly organized self-manager familiar with CRM platforms like HubSpot.
Preferred Qualifications
- Exposure to sales automation and outbound communication tools.
- Knowledge of the MSP industry or related B2B service sectors.
Benefits and Perks
- Participation in Employee Stock Ownership Plan (ESOP) and RRSP matching to share in company success.
- Access to structured mentorship programs with experienced founders and leaders.
- An annual budget dedicated to professional development for continuous skill and career growth.
- Provision of high-quality hardware and equipment for productive remote or hub workspace environments.
- Flexible remote or hybrid work options with support including a monthly stipend for home office setup.
- Comprehensive employer-paid health benefits to support well-being.
Additional Information
This is a full-time remote position open to candidates eligible to work in Canada or the United States. ScalePad leverages AI tools internally for administrative tasks in the hiring process, which do not impact hiring decisions. Applicants should refrain from recruiter contacts.