Business Development Representative

Company Overview

Closer Conveyancing is a collaborative team from London, Ontario, combining legal and technological expertise to improve the property closing process. Our goal is to modernize and simplify conveyancing for lawyers and clerks, focusing on trust, integrity, and delivering a top-tier software solution.

Role Summary

We are looking for a motivated, organized, and results-driven Business Development Representative to join our Sales team. This role covers the Ottawa region through to the East Greater Toronto Area and Peterborough. Responsibilities include researching and engaging potential clients, qualifying leads, and arranging product demos with senior sales staff. Collaboration with Marketing and Design teams to support campaigns and increase lead engagement is also essential.

Key Responsibilities

• Identify and research potential law firms and customers aligned with our target profile.
• Initiate outbound outreach through cold calls, emails, drop-ins, and other effective methods.
• Build and maintain strong relationships with prospects throughout the sales cycle.
• Qualify leads and schedule product demonstrations with senior sales team members.
• Analyze and optimize outreach scripts to enhance engagement rates.
• Manage inbound inquiries from the website chat platform.
• Maintain detailed and accurate CRM records of leads and communications.
• Provide sales forecasts and update pipeline progress regularly.
• Collaborate closely with Marketing to support and execute campaigns.
• Stay informed about Closer's product updates, industry trends, and competitor activity.
• Travel approximately 25% within the assigned territory to meet prospects in person and build relationships.

Candidate Profile

• Minimum of three years’ experience in sales or business development, preferably within B2B, SaaS, or technology sectors.
• Proven success in outbound prospecting and lead generation techniques.
• Excellent verbal and written communication skills for engaging prospective customers.
• Strong organizational skills to manage multiple tasks and maintain CRM accuracy.
• Self-starter with the ability to work independently while collaborating effectively with internal teams.
• Detail-oriented with the capacity to juggle high volumes of outreach and follow-ups.
• Experience using CRM platforms such as Salesforce or Nutshell.
• Knowledge of sales processes for tech products and familiarity with real estate or legal-related industries is a plus.
• Background working closely with marketing teams on digital campaigns, SEO, ads, and email outreach valued.
• Experience in fast-paced, growth-oriented environments.
• Post-secondary education in Business, Marketing, Sales, Communications, or related fields is advantageous.

Success Indicators

Success entails consistently developing a robust pipeline of qualified leads, securing product demo opportunities, and collaborating openly with Sales and Marketing teams to achieve shared objectives. Strong initiative, persistence, relationship-building skills, and effective communication are key to thriving in this position.

Equity and Inclusion

Closer is committed to fostering diversity, equity, and inclusion in its workforce and encourages applications from Indigenous persons, racialized individuals, persons with disabilities, gender and sexually diverse communities, and those with intersecting identities. Accommodations during recruitment are available upon request.

Recruitment Process

While AI may assist in some administrative tasks, all application reviews and hiring decisions are made exclusively by our team. Only candidates whose experience matches the role requirements will be contacted.

Compensation

The annual salary for this role ranges from 60,000 to 70,000 CAD in Ottawa, Canada.