Business Development Representative

About Sadie

Sadie is revolutionizing the way restaurants interact with their customers by leveraging AI-driven voice technology. Our AI voice agent, Sadie, handles phone calls around the clock—booking reservations, managing answers for frequently asked questions, promoting specials, and encouraging upselling—all while reducing the workload on front-of-house personnel. Sadie seamlessly integrates with leading booking engines and POS systems to ensure smooth guest experiences and operational efficiency.

Currently, Sadie serves over 2,500 restaurants across Canada, the US, UK, Germany, and Australia, with ambitious plans for further expansion.

Role Overview

We are hiring an experienced Business Development Representative (BDR) to boost both inbound and outbound sales efforts. This role involves identifying and connecting with potential customers through various channels, whether inbound inquiries or proactive outreach. As a pivotal member of our startup sales team, you will help generate high-quality leads, nurture client relationships, and drive company growth. Success in this role depends on being energetic, driven, and adaptive in a fast-paced startup environment.

Key Responsibilities

• Proactively reach out to prospective clients using established go-to-market strategies, particularly targeting businesses compatible with Sadie’s AI-powered voice solutions.
• Qualify potential sales leads to ensure they align well with our product capabilities and efficiently hand off vetted prospects to relevant sales team members.
• Accurately track all client interactions and lead progress using CRM systems to maintain a well-organized and up-to-date sales pipeline.
• Consistently achieve and surpass targets related to lead generation, lead qualification rates, and contribution to Annual Recurring Revenue through qualified sales opportunities.
• Collaborate closely with marketing and sales colleagues to optimize outreach campaigns, messaging, and overall lead generation processes.
• Monitor market conditions, hospitality industry trends, and competitor developments to identify new sales opportunities and refine outreach approaches. Communicate valuable market insights to internal teams to support product improvements and marketing strategies.

Candidate Qualifications

• Between one to three years of proven experience in SaaS sales, ideally within the hospitality technology or software sectors.
• Demonstrated success specifically in outbound selling and generating qualified leads.
• Experience with cold calling, prospecting, and sourcing new business, consistently achieving or exceeding performance goals.
• Proficiency with CRM tools such as Salesforce and HubSpot, along with sales engagement platforms, to adeptly manage leads and client relationships.
• A self-starting, ambitious mindset with a 'hunter mentality,' capable of operating independently to meet and exceed sales objectives, especially in a remote work setting.
• Fluent English communication skills, both spoken and written, paired with strong presentation capabilities.

Why Work With Sadie?

• Join an innovative AI-driven company dedicated to transforming the hospitality sector.
• Make an immediate impact as a vital contributor to our growing sales team and overall company success.
• Experience unlimited personal and professional growth potential within a fast-moving startup atmosphere.