Business Development Manager

About Dial-iT AI

Dial-iT AI delivers an AI-enabled business phone application tailored for micro, small, and medium enterprises (MSMEs) in India. It consolidates voice calls, WhatsApp, SMS, and emails into a single platform that simplifies communication and sales activities. The solution integrates AI-powered automation, prompt follow-up alerts, real-time monitoring, and live dashboards, enabling businesses to enhance operational efficiency and customer engagement without handling multiple tools separately. Dial-iT AI empowers MSMEs to strengthen customer ties and boost revenue by automating routine communications and workflows.

Role Overview

We are seeking a Business Development Manager based in Nagpur to join full-time, on-site. This role's primary focus is driving acquisition of new customers and expanding business opportunities for Dial-iT AI. Responsibilities include generating and qualifying leads, conducting customized product demonstrations, and cultivating lasting relationships with MSMEs and related clients. Collaborating with marketing and product teams to improve messaging, collect customer insights, and aid go-to-market strategies is essential.

Key Responsibilities

• Manage and nurture a sales pipeline, from prospecting to closing deals.
• Prepare compelling proposals and negotiate contract terms to meet revenue goals.
• Conduct market research to understand client requirements, competitive landscape, and trends in AI communication and CRM solutions.
• Support cross-functional teams with customer feedback to refine product offerings and marketing approaches.

Candidate Profile and Qualifications

• Proven expertise in business development, B2B sales, and account management with consistent achievement of sales targets.
• Experience handling lead generation, pipeline oversight, and consultative sales in SaaS, telecom, CRM, or tech domains.
• Ability to clearly explain AI-enhanced communication tools and CRM solutions to clients without technical backgrounds.
• Strong communication, negotiation, and presentation abilities essential for building trust and long-term partnerships.
• Data-driven approach using reports, analytics, and dashboards to improve sales outcomes.
• Excellent organizational skills with capacity to manage various deals and stakeholders concurrently.
• Bachelor’s degree in Business, Marketing, Technology, or related field; an MBA or postgraduate equivalent is a plus.
• Experience working with MSMEs or small-medium businesses in India, preferably familiar with the Nagpur market.
• Proficiency in CRM software, sales automation systems, and office productivity tools.
• Self-driven with a goal-focused mentality suited to a fast-evolving startup environment.