Business Development Manager - Future IT Services

About Lyra Technology Group and Future IT Services

Lyra Technology Group is a private equity-backed entity that invests in and manages top-tier technology service companies. Each company within our portfolio operates independently under exceptional leadership, preserving employees, brand identity, and culture that drive their success. As part of Evergreen Services Group, we focus on sustainable, long-term growth without divesting our partnered businesses.

Future IT Services, a subsidiary in expansion mode into new markets, is seeking a seasoned Business Development Manager. This role is focused on driving new client acquisition and business growth within the technology managed services sector.

Role Overview

This is a commercial sales role that requires managing the entire new-business sales cycle — from initial prospecting through discovery, proposal presentation, negotiation, and securing managed service clients. Candidates must be able to lead strategic, whole-business discussions about how technology and cloud solutions can align with client objectives.

Key Responsibilities

• Establish and maintain a steady flow of qualified new business opportunities.
• Identify organizations matching the ideal client profile and engage them effectively.
• Proactively reach out to prospects and cultivate referral and partner avenues.
• Conduct in-depth discovery meetings to understand potential clients’ business goals, challenges, and operational needs.
• Translate complex technology and service propositions into clear business benefits and outcomes.
• Coordinate with technical teams and other internal stakeholders throughout the sales process.
• Prepare and deliver professional proposals to key decision makers.
• Handle objections, negotiate terms, and lead commercial discussions to close deals.
• Secure profitable new managed service contracts to drive recurring revenue streams.
• Maintain accurate customer relationship management (CRM) data, sales pipeline progress, revenue forecasts, and subsequent follow-ups.
• Collaborate closely with CEO, General Manager, Account Management, and technical teams to ensure smooth onboarding post-sale.

Required Skills and Experience

• Minimum 3 to 5 years' experience in business development or new client acquisition roles.
• Proven expertise in consultative, solution-based sales approaches.
• Exceptional communication and presentation abilities.
• Strong commercial acumen and market awareness.
• Demonstrated success in prospecting and qualifying business opportunities.
• Proficient in managing sales pipelines and CRM software.
• Adept at negotiation and establishing robust client relationships.
• Foundational understanding of managed services, Microsoft 365, and cloud computing technologies.
• Well-organized with excellent time management and consistent follow-through.
• Experience within MSP or technology sales sectors is highly desirable; knowledge in cybersecurity, ISO 27001 standards, Essential Eight frameworks, or recurring managed service contracts is advantageous.

Benefits and Opportunities

• Flexible work hours with the possibility to work from home.
• Continuous professional development and training support.
• Resources to deepen understanding of managed services and technological solutions.
• Clear potential to advance into a Senior Business Development Manager role.
• Play a pivotal role in expanding Future IT Services into new markets.
• Direct collaboration with senior leadership and ownership of the new-business acquisition function.