Business Development Manager (CRM & Sales)

Job Overview

We are seeking a motivated and goal-driven female Business Development Manager specialized in CRM and Sales with at least three years of experience. This role, located in Pune, focuses on customer acquisition, lead generation, client relations, and sales coordination, reporting directly to senior management.

Primary Responsibilities

• Identify new client prospects through research, networking, and multiple channels.
• Conduct outreach to potential clients, understand their needs, and introduce company offerings to generate business.
• Set up and attend client meetings, present proposals, and maintain follow-ups to advance sales opportunities.
• Maintain continuous engagement with existing clients to secure repeat business and upselling opportunities.
• Coordinate internally among departments such as Operations, Accounts, and Administration to ensure client requirements and orders are fulfilled effectively.
• Manage client communications professionally via calls, emails, and meetings, maintaining fluent English language skills.
• Regularly update the CRM system with client information, sales activities, and lead status.
• Prepare and submit detailed sales reports on a daily, weekly, and monthly basis to management.

Required Skills and Experience

• Minimum three years' experience in sales, business development, CRM, or client relationship management within a related industry.
• Proven ability to acquire new clients and manage B2B sales cycles.
• Excellent English verbal and written communication skills.
• Effective client handling and relationship management capabilities.
• Experience with lead generation, negotiation, sales coordination, and CRM software.
• Proficient in MS Office and Excel.
• Strong presentation and interpersonal abilities.
• Self-motivated, confident, and target-driven personality.

Performance Indicators

• Success in acquiring new clients and generating qualified leads.
• Effective scheduling and execution of client meetings.
• Development and maintenance of a robust sales pipeline.
• Conversion rates of leads into confirmed business.
• Retention of existing clients and expansion through upselling.
• Consistent and timely follow-ups and closure of sales.
• Accuracy in CRM data management.
• Achievement of company-assigned sales targets.

Candidacy Details

This position is open exclusively to female candidates who can join immediately or within a short notice period. The candidate must be well-presented, professional, and comfortable engaging clients both telephonically and in face-to-face meetings.

Compensation

Monthly salary ranges from INR 31,000 to INR 40,000.