Business Development Manager at Evolve

About Lyra Technology Group and Evolve

Lyra Technology Group is a private equity-backed holding company investing in leading technology service companies. Each company operates independently, retaining its own employees, brand, and culture that have contributed to its success. As part of Evergreen Services Group, Lyra takes a long-term, sustainable approach to business growth, never divesting from partners. Evolve is one of Lyra’s operating companies, based in Southport, Queensland, focused on IT, managed services, and cybersecurity solutions.

Position Overview

We are seeking an experienced Business Development Manager to be Evolve’s inaugural dedicated sales hire. Working closely with the CEO, you will establish and grow the sales function, generate new business opportunities, and secure new clients primarily across South East Queensland.

Key Responsibilities

• Lead new client acquisition efforts throughout South East Queensland from prospecting to closing deals.
• Create and manage targeted account lists focused on small and medium businesses (SMBs).
• Proactively generate sales pipelines using cold calls, emails, LinkedIn, networking, referrals, and industry events.
• Conduct introductory and discovery calls with business decision makers such as owners, GMs, CFOs, and practice managers.
• Understand client needs thoroughly and recommend appropriate technology and security solutions based on their requirements rather than commission incentives.
• Promote Evolve’s Evaluate service, delivering expert assessments of prospective clients’ IT environments.
• Lead face-to-face meetings, develop proposals, negotiate terms, and close profitable managed service contracts.
• Maintain accurate CRM data, pipeline status, sales forecasts, and related activities.
• Regularly report sales metrics and forecasts to the CEO and leadership team.
• Identify opportunities to upsell and cross-sell within the existing customer base.
• Collaborate with team leaders on client engagements and conduct regular business reviews.
• Bring new Evolve offerings to market and identify areas for business growth.
• Develop referral networks and build industry relationships across South East Queensland.
• Monitor competitors and market trends to discover fresh business opportunities.
• Share sales knowledge and strategies with the broader team to ensure no opportunities are overlooked.
• Complete weekly and monthly sales performance reports.

Required Qualifications and Experience

• A minimum of three years’ experience in B2B sales with a proven history of meeting or exceeding targets.
• Prior experience in managed service providers (MSP), technology, telecommunications, or SaaS sales is highly desirable.
• Strong understanding of IT industry terminology, managed services, and technology solutions to effectively match client needs with products.
• Track record of independently generating leads and acquiring new clients.
• Experience successfully upselling and cross-selling in previous sales roles.
• Comfortable with outbound prospecting rather than relying on existing pipelines.
• Solid grasp of full sales lifecycle and consultative sales techniques.
• Commercially savvy with disciplined pipeline management, forecasting, and conversion.
• Excellent communication skills with senior business stakeholders and decision makers.
• Highly organized and disciplined with CRM use and client relationship management.
• A proactive networker eager to build a strong presence in the South East Queensland market.
• Familiarity with Microsoft 365, managed services, and cybersecurity technologies.
• Experience with sales tools such as ConnectWise PSA, HubSpot, or Mautic is a plus but not essential.
• Willingness to travel within the Gold Coast, Brisbane, and Toowoomba regions.
• Alignment with core values of Excellence, Drive, Accountability, and Respect.

Benefits and Opportunities

• Opportunity to be the first dedicated Business Development Manager at Evolve, influencing the development of the sales function.
• Direct collaboration with the CEO providing leadership access and market insight.
• Represent established and effective IT, managed services, and cybersecurity solutions supported by a skilled delivery team and solid client success.
• Join a profitable and mature business with clear goals, ongoing training, and growth prospects as the business expands.

Note: This role is located onsite in Southport, Queensland, and requires travel across South East Queensland.