Business Development Executive (BDE) - Navo Hosting

About the Role

Navo Cloud invites applications for the position of Business Development Executive tasked with promoting and selling cloud and IT solutions throughout India. The role's core responsibilities include generating new leads, assessing client needs, proposing appropriate IT products, and nurturing enduring customer partnerships. This position requires coordination with the technical team to provide excellent client service and to meet defined sales goals. Fluency in Hindi is essential, and candidates from any region in India meeting this criterion are encouraged to apply.

Responsibilities

• Proactively source potential customers through outbound calls and direct interactions.
• Respond to incoming sales inquiries and provide initial technical support.
• Evaluate customer requirements and suggest compatible IT products and services.
• Market offerings including Cloud Hosting, VPS & Dedicated Servers, Google Workspace, Microsoft 365, Domain Registration, SSL Certificates, Email Solutions, and Managed IT Services.
• Deliver fundamental troubleshooting assistance for hosting, emails, websites, and associated services.
• Consistently achieve assigned sales targets while ensuring client satisfaction.
• Address and manage customer complaints and technical questions with professionalism.
• Collaborate with technical staff to resolve issues efficiently.
• Maintain accurate records related to customers, sales, and support activities.
• Conduct follow-ups with clients for renewals, updates, and additional service needs.

Requirements

• Proficient English communication capabilities; Hindi fluency is obligatory.
• Strong interpersonal, negotiation, and relationship management skills.
• Basic understanding of website hosting, domains, email systems, and IT service fundamentals.
• Familiarity with computer operations and customer relationship management (CRM) tools.
• Capability to handle both sales procedures and foundational technical support inquiries.
• Customer-centric mindset combined with goal-driven work attitude.

Eligibility Criteria

• Possession of a Bachelor's degree; candidates with Computer Science or IT educational backgrounds are preferred.
• Open to both fresh graduates and experienced individuals.
• Willingness to work onsite at the company's office located in Erode, Tamil Nadu.

Compensation and Benefits

• Comprehensive annual salary package approximating ₹300,000 (3 LPA).
• Attendance-based financial incentives.
• Accommodation facilities provided.
• Employee insurance coverage.
• Provident Fund contributions.
• Performance-linked incentives that are attractively structured.
• Annual bonus up to two months' salary.
• Health insurance benefits.
• Option for leave encashment.

Work Location

Navo Cloud Office
217, Chinnamuthu Main Street,
Edayankattuvalasu,
Erode 638011,
Tamil Nadu, India.

Candidate Attributes

The ideal candidate is a confident professional, attentive to customer needs, results-focused, and possesses strong communication skills coupled with an enthusiasm for sales and technology.