Business Development & AI Operations Manager

About the Role and Company

Robinbosky, a company in the apparel manufacturing, e-commerce, and retail sectors based in Tiruppur, Tamil Nadu, is seeking a versatile Business Development & AI Operations Manager. This role demands a proactive individual who embraces technology and takes charge of business expansion, AI-enhanced workflows, recruitment, employee coordination, and daily administrative duties.

Primary Responsibilities

• Discover new clients, partnerships, sales avenues, and revenue-generating possibilities.
• Explore opportunities across B2B, wholesale, retail, institutional, and e-commerce channels.
• Lead generation, follow-ups, and engagement with prospective customers and partners.
• Arrange meetings, prepare proposals and quotations, support negotiation and closure of business deals.
• Keep the business development pipeline frequently updated and study competitors, pricing, and market trends.
• Leverage AI tools such as ChatGPT, Gemini, Claude, Microsoft Copilot, and others to enhance operations, including research, communication drafting, data analysis, recruitment assistance, SOP documentation, administrative tasks, and process improvements.
• Manage hiring processes: define manpower needs, create job postings, source candidates through various platforms, screen resumes, conduct initial calls, schedule interviews, follow through with offers and onboarding.
• Facilitate employee onboarding and initial training, clarify responsibilities and reporting lines, monitor new hires’ adjustment and performance, escalating issues to management when necessary.
• Maintain employee relations, track attendance and leaves, act as liaison between staff and management, resolve routine issues, and sustain HR records.
• Oversee everyday administrative functions, coordinate across departments, maintain important documentation and trackers, organize meetings and vendor communications, and produce management reports.

Candidate Profile

• 1 to 7 years of relevant experience in business development, recruitment, HR, administration, or related industries including apparel, textiles, e-commerce, retail, or consumer goods.
• Strong communication, interpersonal, and organizational skills with fluency in spoken and written English.
• Comfortable engaging with candidates, team members, clients, and partners.
• Proficient in Excel or Google Sheets and competent with computers and digital platforms.
• Regular user or comfortable learning AI tools such as ChatGPT, Gemini, Claude, or similar technologies.
• Self-driven with the ability to research, multitask, collaborate with management, solve problems independently, and adapt quickly to new technology.

Who Should Apply

This role suits an individual who thrives on juggling diverse responsibilities: researching, utilizing AI, business growth, hiring, employee coordination, administration, and efficient problem-solving. It requires initiative and the ability to see a project through from concept to completion.

Evaluation Criteria

• Number of new business opportunities identified.
• Effectiveness of business research and follow-up with leads and customers.
• Recruitment efficiency and candidate quality.
• Successful onboarding and coordination of new employees.
• Completion and quality of administrative tasks.
• Team coordination and accountability improvements.
• Implementation and adoption of AI tools.
• Initiation of process enhancements and problem resolution.

Compensation and Advancement

The salary range is ₹20,000 – ₹35,000 monthly, depending on experience, communication skills, business development success, recruitment expertise, administrative capability, AI proficiency, and ownership attitude. High performers will have opportunities to advance into senior management positions within the organization.

Additional Information

Applicants should submit details about their current and expected salary, notice period, current city, business development and recruitment experience, and describe their use of AI tools in prior roles.