Business Associate - Back Office Operations
Altruist Technologies Private limited
Chandigarh, India · Full Time
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- Experience
- Any
- Salary
- INR 15,500 – INR 16,500 / month
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Graduates from any discipline or candidates holding a 3-year diploma after 12th grade.
- Resume
- Required to apply
Where you'll work
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Job description
About the Role
We are seeking Business Associates to manage back-office operations by addressing and resolving customer complaints received via email. The role demands ensuring accurate and timely responses to customer queries.
Eligibility Requirements
Applicants should have completed a graduation in any field or hold a 3-year diploma after 12th grade.
Compensation and Benefits
The monthly salary ranges from ₹15,500 to ₹16,500, depending on interview performance and prior experience. Additional allowances and performance-based incentives are provided.
Training Information
Selected candidates will undergo a training period of approximately 21 to 25 days (around 3 weeks). A stipend of ₹381 per working day is offered during this training.
Working Hours and Shift Details
- A 9-hour shift comprising 8 working hours plus a 1-hour break.
- The schedule follows rotational shifts with weekly offs rotating accordingly.
- Female employees will have rotational day shifts within the window of 6:00 AM to 8:00 PM.
- Male employees will operate on both day and night rotational shifts, with applicable night shift allowances.