Business Analyst

Role Overview

We are looking for a skilled Business Analyst to contribute to a significant greenfield enterprise transformation initiative. This role involves close collaboration with business stakeholders, solution architects, and project teams to accurately capture and oversee requirements across various streams. The analyst will translate business objectives into precise, verifiable requirements, construct business process models, and uphold end-to-end traceability from inception to delivery and acceptance.

Key Responsibilities

• Conduct workshops, interview stakeholders, and review documentation to extract business needs effectively.
• Create detailed documentation of business, functional, and non-functional requirements ensuring clarity, consistency, and testability.
• Develop use cases and acceptance criteria to guide solution design and execution.
• Set and maintain an approved baseline of requirements, oversee changes rigorously, and evaluate their implications.
• Map current and future-state business processes, data flows, and use cases to support analysis.
• Pinpoint process deficiencies, dependencies, and areas for enhancement.
• Analyze integration needs between business processes and technology within program workstreams.
• Convert complex business requirements into actionable instructions for technical teams.
• Ensure traceability of requirements throughout design, development, testing, and acceptance stages.
• Collaborate with architects and design authorities to guarantee requirements comply with program standards.
• Detect and reconcile gaps, conflicts, or inconsistencies in requirements among stakeholders.
• Maintain comprehensive documentation using software including Visio, Jira, and Azure DevOps.
• Work closely with delivery teams and vendors to clarify requirements during implementation phases.
• Assist with User Acceptance Testing by validating acceptance criteria and resolving issues.
• Support analysis of changes impact and assess readiness within business units.
• Participate in program planning and communicate the status, risks, and dependencies of requirements.

Qualifications and Experience

• Bachelor's degree in a relevant field or an equivalent blend of education and career experience.
• Minimum six years of industry experience, with at least two years dedicated to business analysis or a closely related specialty.
• Expertise in designing business processes, functional architecture, and integrating technology solutions.
• Strong competencies in gathering, specifying, and tracing requirements.
• Proven ability to build process models, data models, use cases, and acceptance criteria.
• Skilled with analytical and requirements management tools such as Visio, Jira, and Azure DevOps.
• Experience guiding User Acceptance Testing and managing changes to requirements.
• Excellent workshop facilitation, stakeholder engagement, problem-solving, and leadership capabilities.
• Capability to coordinate multiple project streams and vendors while balancing conflicting priorities.
• Professional-level English communication skills.

Preferred Qualifications

• Professional credentials like BCS or IIBA certifications such as CBAP or CCBA.
• Certification in Agile methodologies.
• Experience working with ERP systems, document management platforms, Extra Low Voltage (ELV) systems, or Internet of Things (IoT) solutions.
• An advanced academic degree in a related discipline.
• Proficiency in Arabic language is an advantage.