Senior Case Manager

About DXC Technology and Role Overview

DXC Technology's Insurance Software and BPS division empowers insurers worldwide by modernizing and scaling core operations through expert software platforms and AI-based innovations. A leader in insurance solutions, DXC supports markets including Life & Annuity, Property & Casualty, and Specialty insurance by enhancing policy administration, claims, billing, analytics, and digital interactions. The Senior Case Manager will play a vital role managing workers' compensation claims within a self-insured framework, shaping systems relied upon daily by millions.

Key Responsibilities

• Manage all facets of workers' compensation claims for injured employees within a self-insured setting.
• Coordinate medical treatment processes and facilitate effective return-to-work initiatives.
• Ensure strict adherence to relevant legal and regulatory requirements.
• Engage collaboratively with healthcare providers, employees, and leadership to cultivate a safe, efficient working environment.

Required Qualifications and Experience

• A bachelor's degree in Human Resources, Business Administration, Nursing, or a related discipline is preferable.
• At least two years of practical experience managing workers' compensation cases, ideally within self-insured organizations.

Skills and Core Competencies

• Comprehensive knowledge of workers' compensation legislation and compliance standards.
• Excellent verbal and written communication and interpersonal skills.
• Ability to juggle multiple active case files while prioritizing workload effectively.
• Proficiency with Microsoft Office applications.
• Strong analytical capabilities to evaluate complex situations and reach sound decisions.
• Meticulous attention to detail and organizational skills to maintain accuracy.
• Problem-solving aptitude to promptly identify challenges and develop solutions.
• Empathy and sensitivity to the circumstances of injured workers.

Culture and Benefits

DXC Technology prioritizes a people-first culture fostering inclusion, belonging, and corporate social responsibility. Employees benefit from competitive pay, career growth opportunities, and continuous learning through DXC University. Additional perks include flexible leave options, volunteer days, an Employee Assistance Program supporting well-being, novated leasing, discounted health insurance, paid parental leave, and various discounts. The company promotes diversity and accommodates candidates' special needs aligned with its accommodation policies. The position involves onsite work with a commitment to inclusive collaboration and individual work style flexibility. DXC is a proud equal opportunity employer and stresses protection from recruitment fraud practices.