Business Analyst

About the Company

Infosys is a global frontrunner in next-generation digital services and consulting, supporting clients across more than 56 countries to successfully manage digital transformations. Leveraging over 40 years of experience, Infosys guides enterprises with AI-driven technologies and scalable agile digital solutions, continually enhancing performance and customer satisfaction. The company emphasizes an ongoing learning culture fostering digital skills and innovation.

Position Summary

We seek a seasoned Business Analyst possessing over six years of expertise to act as a critical interface between business needs and technical or operational solutions. This role demands aptitude in effective documentation, stakeholder collaboration, requirement elicitation, and project coordination to ensure accurate capture, communication, and execution of business requirements.

Location and Salary

Work location: Perth area. Annual gross salary range: 108571 to 119893.

Key Duties and Responsibilities

• Lead structured sessions, interviews, and workshops with stakeholders to gather requirements comprehensively.
• Convert business needs into precise functional and non-functional specifications.
• Secure stakeholders' validation and formal approval of requirements prior to project execution.
• Develop and maintain detailed documentation such as Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Software Requirement Specifications (SRS).
• Create supporting artifacts including process flow charts, use cases, user stories, and wireframes as necessary.
• Ensure document management with version control throughout all project phases.
• Prepare meeting records, status updates, and procedural manuals for internal and client audiences.
• Serve as the main liaison connecting business stakeholders, technical teams, and project managers.
• Coordinate efforts among development, quality assurance, operations, and external vendors to ensure consistent delivery alignment.
• Facilitate inter-team communications to resolve conflicts, dependencies, or gaps.
• Lead and organize review sessions, walkthroughs, and status meetings.
• Contribute to project planning activities including milestone scheduling and progress tracking.
• Assist in formulating project timelines, roadmaps, and resource allocation.
• Proactively monitor risks and issues, initiating escalation or mitigation as necessary.

Required Qualifications and Skills

• Bachelor’s degree in Business Administration, Information Technology, or related discipline.
• Three to five years of experience in business analysis or a comparable role.
• Strong proficiency in producing BRDs, FRDs, and process flow diagrams.
• Familiarity with requirement elicitation techniques such as interviews, workshops, and surveys.
• Proven capability to effectively engage multiple stakeholders and team members.
• Working understanding of project management frameworks including Agile and Waterfall methods.
• Competence in MS Excel, MS Visio, and task or issue tracking tools like JIRA.
• Excellent analytical thinking and problem-solving skills.
• Effective written and oral communication abilities.

Preferred Qualifications

• Certifications in Business Analysis such as CBAP or PMI-PBA are advantageous but not compulsory.
• Exposure to Agile and Scrum methodologies is a positive attribute.
• Basic familiarity with SQL and data analytics is beneficial.

Recruitment Process and Additional Information

Our thorough recruitment involves initial screening, technical/functional interviews, and cultural fit discussions. We emphasize transparency, respect, and engagement throughout the process. Candidates requiring accommodations due to disabilities or other needs can reach out to the recruitment team via email or phone. Infosys upholds meritocratic hiring, diversity, and inclusion as core principles. Please note that resumes from third-party vendors without signed agreements are not accepted, and all recruitment is coordinated solely through our Talent Acquisition department.