Brand Representative - KwaZulu Natal

About Publicis Commerce

At Publicis Commerce, we leverage data to create impactful Hero Moments for client brands at the final stages of the retail journey. Our expertise spans seven key areas including Data & Consumer Insights, Shopper Marketing & Integrated Route to Market, Field Marketing, Events & Activations, Promotional Campaigns, Risk and Reward Programs, Loyalty, and Retail POS Strategy.

Role Overview

This position focuses on educating and empowering young girls through dynamic product demonstrations and presentations conducted in schools. The Brand Representative will raise awareness about feminism and the challenges experienced across life stages. Candidates are expected to consistently meet daily, weekly, and monthly targets while efficiently managing their responsibilities and territory allocation.

Key Responsibilities

• Develop and nurture strong relationships with both internal teams and external stakeholders.
• Deliver compelling and informative product presentations and demonstrations targeted at school audiences.
• Meet set presentation goals through effective product sampling and active promotion.
• Maintain professionalism and integrity as the face of the brand.
• Ensure target audiences are well-informed and knowledgeable about the products.
• Prepare all necessary materials and stock ahead of presentations.
• Coordinate regular stock collections from assigned warehouses to maintain consistent availability.

Qualifications and Skills

• Completion of Grade 12 education.
• Excellent ability to build relationships and manage time effectively; proven track record of meeting deadlines and targets.
• Highly motivated, self-disciplined with a strong professional ethic.
• Full-time availability from Monday through Sunday depending on scheduled activities.
• Working hours include early mornings from 07:00 to 15:00 during school presentations, and from 09:00 to 17:00 during retail execution periods.
• Comfortable working in various environments, both formal and informal.
• Strong critical thinking, problem-solving capabilities, and adaptability in challenging situations while maintaining professionalism.
• Proficiency in Microsoft Office applications.
• Outstanding presentation skills are essential.

Additional Details

Relationship Management

• Establish and maintain professional connections with internal teams and external contacts.
• Engage and tailor messaging to different audience groups effectively.
• Build rapport and trust with learners and school officials through a friendly and approachable manner.
• Collaborate closely with field administrators for smooth operations.

Operational Excellence

• Consistently meet or exceed daily, weekly, and monthly key performance targets.
• Fulfill all reporting duties punctually, especially KPIs monitoring.
• Respond expediently to inquiries and requests.
• Proactively seek opportunities to improve performance and surpass client expectations.
• Ensure accountability for KPIs supporting team success.
• Create engaging product experiences through thorough product knowledge and attentive listening.
• Show enthusiasm and passion during presentations.
• Manage time efficiently adhering strictly to schedules.
• Maintain sampling stocks and presentation equipment in excellent condition, reporting any losses or damages immediately.
• Securely store a portion of stock personally as needed.
• Assist with retail promotions during school holidays and peak times.

Reporting and Compliance

• Keep accurate sample distribution records and reconcile with attendance data.
• Be responsible for the maintenance and safety of company assets.
• Comply fully with all relevant company policies and external regulations.
• Maintain a detailed travel log and submit reports as required by management.
• Provide timely updates about performance, issues, and opportunities.
• Utilize Retail Cloud software to log daily session information accurately.
• Ensure prompt and correct data entry into Retail Cloud.

Personal Development

• Complete mandatory training through internal learning platforms promptly.
• Commit to ongoing self-improvement and learning by utilizing available resources.

Experience Requirements

• At least one year of sales or training experience.
• Minimum two years of fieldwork experience.
• Capability to excel under pressure and in fast-paced settings.
• Strong independent working skills with minimal supervision.
• Proven effectiveness in delivering impactful presentations.
• Strong adherence to professional and ethical standards.
• Experience using business reporting tools.

Transportation and Equipment

• A valid driver’s license is required.
• Must have a reliable personal vehicle not older than 10 years, with current roadworthy certification.
• Maintain valid business insurance, including coverage for courtesy vehicles if used.
• Possession of a capable smartphone with sufficient storage for necessary apps and images.