Branch Manager

About the Role

Join Marsh's Commercial team as the Branch Manager in Dunedin, New Zealand. In this leadership position, you will guide the Dunedin branch to deliver outstanding client service and achieve business objectives. You will partner closely with senior leadership to enhance sales performance, nurture team growth, and drive steady commercial success while balancing leadership, client relations, operational oversight, and fiscal responsibility.

Key Responsibilities

• Provide clear leadership and effective communication to direct the Dunedin branch's activities.
• Manage branch business planning by setting priorities that help achieve targets for revenue, expenses, and trading profits.
• Encourage a strong sales environment by directing renewal, broking, retention, and new business initiatives.
• Enhance team skills through continuous feedback, coaching, performance appraisals, and training facilitation.
• Uphold high standards of client service, compliance, quality assurance, and operational workflows.
• Oversee crucial client partnerships and collaborate effectively with internal leadership, insurers, and other parties.

Required Qualifications and Experience

• Established background in branch, team, or people management within financial services, insurance, or a related commercial setting.
• Comprehensive understanding of insurance broking, client service excellence, and commercial account oversight.
• Proven capability in budget management, expense control, and contributing to financial outcomes.
• In-depth knowledge of applicable insurance laws, compliance mandates, and quality frameworks.

Preferred Qualifications

• Advanced postgraduate studies in management.
• A relevant bachelor's degree.

Why You Should Join

• Opportunity for professional growth and engagement with supportive leadership.
• A dynamic and inclusive workplace culture encouraging creativity and impact among colleagues, clients, and communities.
• Access to varied career progression paths, along with benefits designed to support well-being.

About Marsh

Marsh, a publicly traded global leader (NYSE: MRSH), specializes in risk, reinsurance, capital, people, investments, and management consulting across 130 countries. With over $27 billion in annual revenues and a workforce exceeding 95,000, Marsh empowers clients with insightful risk management solutions.

Commitment to Diversity and Flexibility

Marsh embraces diversity in all forms and strives to foster an inclusive environment that respects age, disability, ethnicity, gender identity, marital status, nationality, parental duties, social and political beliefs, race, religion, sexual orientation, and other protected characteristics.

The company supports hybrid working arrangements, combining remote work flexibility with in-office collaboration and development. Team members are expected on-site at least three days weekly, with at least one dedicated day for full team presence.