Branch Colleague

About Timpson

Timpson, recognized by The Sunday Times as one of the UK's best employers, is a family-run company since 1865 and the largest service retailer in the UK with over 1,300 stores. We promote a culture of trust and provide colleagues with the freedom to thrive, offering varied work and excellent career progression opportunities.

Role Overview

We are seeking enthusiastic branch colleagues to join our high street service team in Blairgowrie and surrounding areas. This full-time position is ideal for individuals coming from retail or hospitality backgrounds looking for a fresh challenge. As a branch colleague, you will perform tasks such as key cutting, watch and mobile phone repairs, engravings, shoe repairs, photo processing, dry cleaning, and other related services.

Responsibilities

• Provide excellent customer service across multiple repair and service areas including key cutting, watch and phone repairs, engravings, shoe repairs, photo processing, and dry cleaning.
• Complete an act of kindness for customers or colleagues daily to enhance the positive work environment.

Training and Development

No prior experience is necessary, as in-depth training is provided from day one. You will be guided step-by-step to learn all required skills in a supportive and fun atmosphere, preparing you for a successful career at Timpson.

Work Hours and Pay

• Full-time role comprising 40 hours across 5 days per week, including weekends.
• Opportunities for overtime available after completing training.
• Competitive starting salary with increases following a successful trial period.
• Uncapped weekly performance bonuses are available.

Benefits and Perks

• Access to free holiday homes.
• Uncapped achievable bonus scheme.
• Discount card providing up to 90% off for colleagues and up to 25% off for friends and family.
• An additional day off for your birthday.
• Paid day off to attend your child’s first day at school.
• Annual salary reviews.
• Regular social events for team building.
• Weekly lottery draws with £1000 prize.
• Strong prospects for career advancement.
• Ongoing skills training to support career growth.
• £100 bonus awarded upon marriage.
• Mental health support, including free flu vaccinations and a 24-hour helpline.

Candidate Profile

We place high value on personality over formal qualifications. Successful applicants are expected to be positive, friendly, confident, and excellent communicators. We encourage applications from all backgrounds, including ex-offenders.