Billing Specialist AE

Role Overview

Core Code io is looking for a meticulous and dependable Billing Specialist to oversee billing operations, ensuring customer invoices, payments, and account data are handled efficiently and accurately. The candidate should excel in numerical analysis, attention to detail, issue resolution, and sustaining positive interactions with clients and team members.

Key Responsibilities

• Create, check, and send out customer invoices punctually and exactly.
• Confirm billing details including pricing, quantities, discounts, taxes, and payment conditions.
• Manage billing adjustments, such as credits, refunds, and corrections where necessary.
• Keep precise records of billing data and customer accounts.
• Track unpaid invoices, payments, and account balances actively.
• Identify and resolve any billing inconsistencies or invoice related problems.
• Address customer questions pertaining to invoices, payments, and balances.
• Collaborate with Accounts Receivable, Finance, Sales, and relevant teams to solve billing matters.
• Reconcile billing records with financial and accounting systems.
• Generate billing reports, summaries, and aging analyses for the management team.
• Ensure compliance with company billing policies and procedures.
• Organize billing documentation and maintain supporting records systematically.
• Assist with month-end and year-end billing processes.
• Support financial audits by providing necessary billing documentation.
• Identify recurring issues in billing and suggest process enhancements.
• Safeguard the confidentiality of financial and customer information.
• Consistently meet billing deadlines without compromising accuracy.

Required Skills and Qualifications

• In-depth knowledge of billing, invoicing, and account administration procedures.
• Exceptional accuracy and attention to detail.
• Strong numerical and analytical capabilities.
• Proficiency in Microsoft Excel or Google Sheets for data handling.
• Experience with billing, accounting, ERP, or financial platforms.
• Competent in reconciliation and problem-solving related to billing.
• Excellent time management and organizational skills.
• Strong interpersonal and customer service communication skills.
• Ability to investigate and resolve discrepancies effectively.
• Manage multiple invoicing tasks and deadlines simultaneously.
• Accurate data entry and thorough record keeping.
• Responsible handling of sensitive financial and customer data.
• Capacity to work autonomously and coordinate with cross-functional teams remotely.
• Dependable, organized, and proactive work ethic.

Experience and Other Requirements

• Prior work experience in billing, invoicing, accounts receivable, finance, or related financial roles.
• Proficient in preparing and managing customer invoices.
• Skilled in managing billing records and payment data.
• Experience with accounting, ERP, or financial management software systems.
• Advanced spreadsheet abilities, especially with Excel.
• Proven track record in investigating and resolving billing discrepancies.
• Able to handle high billing volumes with precision.
• Capable of meeting deadlines consistently and following billing protocols.
• Strong digital literacy and computer skills.
• Effective professional communication with clients, vendors, and internal staff.
• Ability to perform independently in a remote work setting with a stable internet connection and suitable workspace.
• Fluent English skills for communication in an English-speaking environment.
• Professionalism, organization, reliability, and detail orientation are essential traits.