Billing Specialist AE

Job Overview

We are looking for a diligent and dependable Billing Specialist to handle all billing-related operations, ensuring invoices, payments, and customer account details are accurately processed and dispatched on schedule. The candidate should have strong numerical aptitude, meticulous attention to detail, and excellent problem-solving skills to resolve billing discrepancies while fostering professional relationships with clients and internal teams.

Key Responsibilities

• Generate, review, and issue customer invoices precisely and punctually.
• Validate billing data including pricing, quantities, discounts, taxes, and payment conditions.
• Manage billing modifications including adjustments, credits, refunds, and corrections as necessary.
• Keep comprehensive and precise customer billing records.
• Track unpaid invoices, payment statuses, and balances on customer accounts.
• Investigate and address billing inconsistencies and invoice queries.
• Respond to customer questions about invoices, charges, and payments.
• Collaborate with Accounts Receivable, Finance, Sales, and other departments to resolve billing issues.
• Reconcile billing data with accounting systems and client accounts.
• Prepare billing reports, summaries, and aging data for management review.
• Ensure billing processes comply with company standards and protocols.
• Maintain organized documentation related to billing and supporting materials.
• Assist with billing procedures during month-end and year-end closings.
• Support audit and financial examination processes with required billing documentation.
• Identify frequent billing challenges and suggest process enhancements.
• Handle sensitive customer and financial information confidentially.
• Adhere to billing deadlines with a focus on accuracy.

Required Skills & Competencies

• In-depth understanding of billing, invoicing, and account management workflows.
• Exceptional attention to detail ensuring accuracy in data processing.
• Strong numerical and analytical aptitude.
• Proficient with Microsoft Excel or Google Sheets.
• Experience with billing, accounting, ERP, or financial management software.
• Competent in account reconciliation and problem resolution.
• Excellent organizational abilities and time management skills.
• Strong communication and customer service expertise.
• Ability to investigate billing discrepancies thoroughly.
• Capable of handling multiple accounts and invoices simultaneously under deadlines.
• Strong skills in data entry and maintaining records.
• Responsible handling of confidential financial and customer data.
• Ability to work autonomously and in collaboration with diverse teams.
• Dependable, methodical, and proactive.

Qualification & Experience Requirements

• Prior experience in roles related to billing, invoicing, accounts receivable, accounting, or finance.
• Skilled in preparing and processing customer invoices.
• Experienced in managing billing records, account balances, and payment information.
• Familiar with accounting, billing, ERP, or financial systems.
• Advanced spreadsheet skills, particularly Excel.
• Successful track record resolving billing discrepancies.
• Able to manage large volumes of billing transactions without sacrificing accuracy.
• Capable of meeting firm deadlines and following strict billing protocols.
• Strong digital literacy and computer skills.
• Professional communication skills for interactions with customers, vendors, and internal staff.
• Ability to function effectively in a remote work setting.
• Reliable internet and appropriate home work environment required.
• Professional demeanor, organizational skills, and high dependability.
• Proficiency in English mandatory when working with English-speaking entities.

Additional Information

Applying for this role will generate your Simera Professional Key (SPK), a unique identifier that enhances your visibility to employers and aids in securing suitable employment matches.

About the Company

The TALENTMATE platform is designed to unite job seekers and employers by consolidating all hiring needs into a single, accessible portal. Whether you are seeking new career opportunities or potential hires, this platform offers comprehensive assistance to streamline the employment process.

Disclaimer

This platform acts solely as a connector between candidates and employers. Applicants are encouraged to independently verify employer credentials and be wary of any requests for payments or sensitive personal or financial information. For concerns of fraud or malpractice, contact channels are provided on the platform.