Billing Executive

Job Overview

The Billing Executive will oversee the entire billing process, invoicing, payment collection, and related front-office duties at the iCare store, with a strong emphasis on maintaining billing precision.

Key Responsibilities

• Manage daily billing and create invoices for both products and services.
• Prepare exact GST-compliant invoices, receipts, and related payment documentation.
• Operate POS and billing software efficiently for service management.
• Confirm accuracy of customer details, product/service data, pricing, any discounts, and taxes before finalizing billing.
• Administer billing for services, accessories, products, and additional applicable charges.
• Process cancellations, returns, refunds, and necessary billing adjustments following company guidelines.
• Reconcile daily cash, card, and UPI payments alongside sales totals.
• Maintain systematic billing records and all supporting documents.
• Compile daily reports reflecting billing and collections.
• Collaborate with store, service, sales, and accounting teams to ensure smooth transactions.
• Respond promptly to customer billing inquiries and provide clarifications.
• Ensure adherence to iCare’s policies, SOPs, and financial controls for all transactions.
• Safeguard confidentiality regarding customer and financial information.

Qualifications and Knowledge

• Any graduate or diploma holder in any field.
• Basic familiarity with computers, including MS Excel and billing software.
• Understanding of GST and invoicing is advantageous.

Experience Requirements

• Between 1 to 3 years’ experience in roles involving billing, retail cashiering, customer service, or service center operations.
• Experience in electronics or mobile retail/service billing is considered a plus.

Skills and Competencies

• Proficient in billing and invoicing practices.
• GST-based billing knowledge.
• Experience operating POS and billing software.
• Handling cash and various payment methods with accuracy.
• Ability to perform cash reconciliation effectively.
• Proficient in MS Excel.
• Strong customer service and data entry skills.
• Attentiveness to detail and effective communication.
• Good coordination and teamwork capabilities.

Additional Information

• Contact for HR queries: 7845764900 / 7010057891.
• Salary is between 15000 to 18000 INR monthly.