Bilingual Billing Clerk

About Smart & Biggar and IPH Group

Smart & Biggar is an esteemed leader in intellectual property and technology law in Canada, with a rich history spanning more than 125 years. It proudly serves a global clientele and is recognized as the top IP firm in Canada. The firm values diversity in background and expertise in its workforce.
As part of the IPH Group, Smart & Biggar benefits from a collective of companies specialized in IP services across multiple countries including Australia, Canada, China, and more. Together, these companies comprise over 1,200 professionals serving a broad range of clients, including Fortune Global 500 companies and public research organizations worldwide. The IPH Group emphasizes a respectful workplace culture that supports all employees to excel.

The Role

Smart & Biggar is seeking bilingual Billing Clerks to join the National Finance Team in Montreal. This is a newly created position suited for meticulous and cooperative individuals focused on ensuring accuracy and excellent client service throughout the full billing cycle.

Key Responsibilities

• Prepare, examine, and send client invoices aligned with firm policies and Delegation of Authority guidelines
• Create and circulate proforma invoices for approval
• Submit invoices through e-billing systems and client portals adhering to compliance and client specifications
• Track invoice statuses, investigate rejections or reductions, and address issues as required
• Engage with internal and external stakeholders to resolve billing concerns and obtain any missing data
• Work with legal practitioners to review work-in-progress for prompt billing
• Manage billing amendments, write-offs, transfers, and reissued invoices as authorized
• Keep billing profiles, client instructions, and documentation up to date
• Provide timely and professional responses to billing inquiries, evaluating urgency and next steps
• Support month-end and year-end billing closing, accruals, and reporting needs
• Carry out additional financial or administrative duties related to billing as assigned

Candidate Profile

• Post-secondary education in Accounting, Finance, or a related discipline is an advantage
• Minimum of one year experience in billing or administrative functions, preferably within professional service firms
• Bilingual proficiency in French and English, with mandatory fluency in English to serve international clients
• Experience using e-billing systems; familiarity with 3E Elite or E-Billing Hub is beneficial
• Competency in MS Office applications, especially Excel
• High attention to detail coupled with the ability to juggle multiple priorities effectively
• Strong communication, problem-solving skills, and organizational capability
• Capacity to work autonomously under pressure to meet deadlines

Compensation

The salary range for this position is set between $47,000 and $57,000 annually. Actual pay will be influenced by location, relevant experience, qualifications, and internal salary alignment.

Additional Information

The recruitment process incorporates AI-assisted evaluation tools for application assessment; however, final hiring decisions are made solely by the Talent Acquisition and hiring teams.