Chalhoub Group

Beauty Consultant - FACES

Chalhoub Group

Remote · Full Time

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Experience
2+ yrs
Salary
—
Openings
1
Posted
1 week ago
Work mode
Work from home
Resume
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Job description

About Chalhoub Group

Chalhoub Group is a leader and innovator in luxury retail across the Middle East for more than 70 years. Managing a vast portfolio of over 10 owned brands and partnering with over 400 international luxury names in fashion, beauty, jewellery, watches, eyewear, and lifestyle categories, the Group aims to create rich luxury experiences. They operate over 950 stores and ecommerce platforms, advancing their mission of delivering seamless omnichannel luxury offerings through constant innovation, including their startup hub The Greenhouse. The Group celebrates diversity and inclusion, holds Great Place to Work® certification in several markets, and is committed to sustainability with pledges such as achieving Net Zero by 2040.

Role Responsibilities

  • Consistently uphold high standards of guest experience to nurture strong customer loyalty.
  • Respond effectively to customers' questions regarding products, pricing, availability, and services.
  • Engage customers to understand their needs and offer tailored assistance exceeding expectations.
  • Recommend product selections aligned to customers’ preferences and requirements.
  • Demonstrate the usage and advantages of various beauty brands and items.
  • Drive sales to meet or surpass individual and team targets using expertise in makeup.
  • Monitor and report sell-out performance at the store level.
  • Generate and maintain daily sales documentation.
  • Participate actively in achievement incentives programs.
  • Track sales results for new product launches at the store.
  • Ensure merchandising complies with brand display guidelines.
  • Maintain proper stock replenishment at counters and shelves timely.
  • Report and manage stock shortages via required forms.
  • Follow stock receipt protocols to ensure accuracy and compliance.

Candidate Requirements

  • Minimum two years of professional experience in the beauty sector.
  • Demonstrated expertise with skincare, makeup, and fragrance product categories.
  • Proficient verbal communication skills in English.

Benefits and Opportunities

Joining Chalhoub Group offers the opportunity to transform your career aspirations into realities. The Group supports career development through enriching experiences, learning programs, and internal mobility options. Employees enjoy a comprehensive benefits package covering healthcare, child education support, flexible and remote working arrangements, as well as exclusive discounts on products.

Application Integrity Policy

Applicants are encouraged to complete interviews and assessments independently without the assistance of AI tools to ensure fair and genuine evaluation of candidate capabilities.

Diversity and Inclusion Commitment

Chalhoub Group values a diverse workforce and inclusive culture that embraces varying perspectives, backgrounds, and abilities. Equal employment opportunity is offered regardless of gender, age, race, religion, nationality, or disability status.

How they work

Communication Customer Focus

Languages

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