Beauty Advisor

Position Summary

The Beauty Advisor serves as the brand's ambassador, aiming to boost in-store sales through outstanding customer engagement and retail expertise.

Key Responsibilities

• Execute operational tasks like store upkeep and maintaining visual merchandising standards as directed by store leadership.
• Exhibit thorough knowledge of various cosmetic products and accessories.
• Showcase proficient makeup sales skills and make tailored product recommendations to customers.
• Identify client needs to deliver superior service and uphold brand representation with up-to-date product insight while minimizing inventory loss.
• Ensure merchandise is attractively arranged according to established layout guidelines to attract customers.
• Maintain vigilant security awareness within the store to prevent negligence.
• Uphold exemplary housekeeping and cleanliness standards.
• Manage the Point of Sale (POS) / billing counter operations proficiently.
• Warmly welcome customers and assist in selecting suitable products.
• Maintain a neat and presentable appearance consistently.
• Handle cash reconciliation at the start and end of shifts.
• Process payments through cash, credit cards, vouchers, or automatic debits accurately.
• Provide receipts, refunds, and change correctly to customers.
• Convert casual browsers into committed buyers.
• Advocate the Club Apparel Loyalty Program to encourage return patronage.
• Be amenable to working extended hours during sales or festival periods.
• Log inventory movements, keeping detailed records of incoming and outgoing stock.
• Stay informed about the group's various brands to make informed product suggestions.