Banquet Supervisor

Position Overview

As a Banquet Supervisor at Le Méridien Hotels & Resorts in Lusail, Qatar, you will oversee the banquet operations ensuring that the team works cohesively to deliver exceptional service and that guest needs are promptly met. Your role includes inspection of staff grooming and uniforms, managing opening and closing tasks, and maintaining cleanliness and order in storage and equipment areas.

Key Responsibilities

• Supervise the team to achieve optimal service standards and guest satisfaction.
• Inspect staff grooming and attire and address any shortcomings.
• Conduct opening and closing duties which involve preparing supplies, cleaning equipment and areas, and securing premises.
• Organize storage, ensure FIFO usage, conduct inventories, and manage supply requisitions.
• Monitor dining areas for seating, service quality, guest safety, and comfort.
• Manage and complete maintenance work orders.
• Support management activities including recruiting, training, scheduling, performance evaluations, discipline, motivation, coaching, and serving as a model for fair treatment policies.
• Ensure adherence to company safety and security policies; report incidents and unsafe conditions promptly.
• Maintain a professional appearance, confidentiality of information, and protect company assets.
• Welcome guests warmly, anticipate and fulfill their service needs, including assistance for individuals with disabilities.
• Communicate clearly and professionally with guests and team members.
• Build and sustain positive relationships within the team to meet shared goals and address employee concerns.
• Promote quality standards and recommend improvements to boost efficiency, productivity, safety, and cost-effectiveness.
• Perform physical tasks such as standing or walking for long periods; handling objects up to 50 pounds; and moving through confined spaces, stairs, and ramps.
• Execute other reasonable duties assigned by supervisors.

Preferred Qualifications

• Education: High school diploma or equivalent (G.E.D.).
• Work Experience: Minimum of 2 years in a related field with at least 1 year in a supervisory role.
• No specific licenses or certifications required.

About Le Méridien and Marriott International

Le Méridien embraces the culture of glamorous travel with a European flair, catering to curious, creative, and cosmopolitan guests who appreciate meaningful experiences. Joining this brand means becoming part of Marriott International’s portfolio, which values diversity, inclusion, and the rich cultural backgrounds of its staff. The organization is committed to providing equal opportunities and fostering an environment where all associates can thrive and be their best selves.

Additional Information

Ticket Restaurant provided.
Job Number: 26122352
Job Category: Food and Beverage & Culinary
Location: Building No. 153, Street No. 347, P.O. Box 4010, Lusail, Qatar
Schedule: Full Time
Remote Work: Not applicable (Onsite position)
Position Type: Non-Management