Associé, Manutention

Overview

This full-time role is ideal for individuals who enjoy assisting others, take pride in guiding customers towards suitable project solutions, and are eager to expand their knowledge. Join a team dedicated to creating a welcoming and secure shopping environment through efficient material handling and excellent customer service.

Primary Duties

• Stock merchandise on shelves to maintain full inventory levels.
• Unload pallets and place products on shelves following given instructions.
• Display new products and promotional items attractively.
• Keep aisles clean, ensuring merchandise is accessible and presented appealingly.
• Arrange and organize upper shelving, such as aligning products.
• Communicate effectively with other material handling team members to correctly store products.
• Follow Home Depot's customer service model: greet customers, build rapport, and thank them.
• Ask open-ended questions about customers' projects to understand their expertise and needs.
• Safely transfer merchandise between temporary storage areas and shelves using relevant equipment.
• Ensure customer pathways are safe and unobstructed in the aisles.
• Adhere strictly to all safety and loss prevention policies and procedures.

Skills and Personal Traits

• Pragmatic approach to tasks.
• Effective communication abilities.
• Strong customer care focus.
• Drive to improve outcomes consistently.
• Interpersonal skills for teamwork and collaboration.
• Organizational aptitude to manage inventory effectively.

Physical and Work Conditions

• Frequent bending, stretching, twisting, lifting, pushing, and pulling of items.
• Ability to climb ladders up to 3.5 to 5 meters (12 to 16 feet) to retrieve or store merchandise.
• Variable schedules including night, evening, and weekend shifts.
• Work environment may include dust, noise, exposure to gas fumes from forklifts, and temperature fluctuations due to frequently opened doors.

Qualifications

• High school diploma or equivalent.
• One to two years of retail or distribution experience is advantageous.
• Experience operating order picker or reach and fork trucks is beneficial but not mandatory.

Additional Information

The salary for this position ranges between 20.40 and 22.15 CAD per hour.