Associate Product Manager - AI

About the Company

Impact Analytics is a pioneering AI software firm specializing in retail merchandising transformation through advanced AI technologies including large language models (LLMs) and generative AI. With a global footprint spanning five continents and backed by Series D funding, it develops innovative merchandising solutions alongside foundational AI agents that revolutionize retail decision-making. Known for its robust retail domain knowledge, culture of innovation, and global recognition by notable organizations such as Fortune and Gartner, the company stands out as an India-born AI leader.

Role Overview and Responsibilities

• Lead the entire product lifecycle by managing the roadmap and development of next-generation enterprise supply chain software designed with a focus on agentic-first AI capabilities.
• Create product designs that integrate AI agents as core components, including agent workflows, tool utilization, human oversight checkpoints, safety measures, and features fostering user trust and transparency.
• Collaborate cross-functionally with engineering, data science, client success, and other departments to set product visions, brainstorm and validate ideas, and create key differentiators.
• Transform unclear concepts into well-defined project scopes by analyzing requirements, maintaining backlogs, defining release parameters, writing user stories, and overseeing the product development phases from ideation through launch.
• Define success criteria and key performance indicators for the product, incorporating client feedback into the ongoing development cycle.
• Ensure quality assurance by establishing evaluation frameworks both pre- and post-release for agentic product features.
• Identify and manage risks related to technology, models, data integrity, and safety; maintain risk registers; develop mitigation strategies and communicate updates to stakeholders.
• Monitor and manage associated costs including build, running, and computing expenses of agentic product features, reporting insights to leadership, finance, and sales teams.
• Prioritize user experience by partnering with UX teams to build trustworthy, clear, and engaging agent interfaces that encourage adoption and satisfaction.

Candidate Profile Requirements

• Minimum six years of experience in enterprise product management, preferably within supply chain, ERP, or human capital management sectors.
• Proven AI-native work habits with practical, routine use of LLMs and agentic tools in professional product management tasks.
• Familiarity with agentic AI systems including LLMs, prompt engineering, tool usage, retrieval methods, agent workflows, evaluation techniques, and understanding common failure patterns.
• Strong command of Agile/Scrum methodologies, particularly in software project estimation and reporting metrics.
• Experience using tools such as Jira and Confluence and managing contemporary product management workflows.
• Process-driven mindset with meticulous attention to detail and an emphasis on design, usability, and user experience.
• Ability to thrive in a dynamic, fast-paced environment with minimal supervision.
• Excellent communication and interpersonal skills, adept at managing diverse stakeholders with varying priorities.

Benefits and Work Culture

• Chance to contribute to some of the most innovative enterprise SaaS products emerging from India.
• Environment fostering continuous problem-solving, experimental learning, and the implementation of innovative solutions.
• A flat organizational structure endorsing a balance between dedicated work and engaging social atmosphere.
• Opportunities for rapid career progression for those embracing new challenges without fear of failure.
• Competitive remuneration packages complemented by comprehensive health insurance coverage.

Additional Recognition and Partnerships

• Consistently ranked among America’s Fastest-Growing Companies by the Financial Times over five years (2020-2024).
• Featured in the Inc. 5000 list of America’s Fastest-Growing Private Companies consecutively for seven years (2018-2024).
• Rated #1 globally by over 300 retailers in the RIS Software LeaderBoard 2024.
• Placed #72 among America’s Most Innovative Companies in 2023 by Fortune magazine, alongside industry giants such as Microsoft, Tesla, and Apple.
• Established strategic partnership with Google to empower retailers with state-of-the-art generative AI solutions.
• Highlighted in multiple Gartner reports covering areas including assortments, merchandising, forecasting, algorithmic retailing, and pricing optimization technologies.