Associate Product Manager - AI

About Impact Analytics

Impact Analytics is a pioneering AI software company focused on transforming retail merchandising by harnessing advanced AI technologies such as large language models (LLMs) and Generative AI. As a rapidly expanding Series D enterprise with deployments on five continents, the company develops top-tier merchandising solutions and foundational AI agents that innovate retail decision-making processes globally.

Recognized internationally by prestigious organizations including Fortune, Gartner, and the Inc. 5000, Impact Analytics stands out with its profound retail domain expertise, innovative culture, and global footprint. It offers candidates a unique opportunity to contribute to cutting-edge AI products with significant global impact.

Role Responsibilities

• Lead the complete product lifecycle of next-generation enterprise supply chain AI software, from initial concept through to maturity.
• Design product experiences that integrate AI agents as core users, ensuring seamless workflows, appropriate tool usage, human intervention where needed, built-in safeguards, and user trust through transparency.
• Collaborate closely with engineering, data science, client success, and other functions to align product vision, generate ideas, validate concepts, and create competitive differentiators.
• Break down ambiguous ideas into actionable development scopes by analyzing requirements, maintaining backlogs, defining releases, writing user stories, and partnering throughout design, development, quality assurance, and launch phases.
• Define performance metrics to evaluate product success, incorporating client feedback into continuous development cycles.
• Oversee quality assurance and evaluation procedures for AI agent features both prior to and after release.
• Manage technical, model-based, data-related, and safety risks by maintaining risk registers, driving mitigation efforts, and communicating updates to stakeholders.
• Monitor and estimate construction and operational costs, including inference, token usage, and compute expenses tied to agentic capabilities, reporting findings to leadership, finance, and sales teams.
• Work synergistically with UX teams to create intuitive experiences that clarify agent behaviors, foster trust, and boost user engagement and adoption.

Candidate Requirements

• Minimum of six years’ experience in enterprise product management, ideally within supply chain, ERP, or human capital management (HCM) software domains.
• Hands-on, AI-native approach utilizing LLMs and agentic tools regularly as part of product work.
• Deep understanding of agentic system components including LLMs, prompt engineering, tool integrations, retrieval systems, agent workflows, evaluation frameworks, and common failure scenarios.
• Proficient in Agile/Scrum methodologies, especially in software estimation, measurement, and reporting.
• Familiarity with Jira, Confluence, and modern product management tools and boards.
• Strong process orientation with keen attention to detail, user experience, design quality, and usability.
• Adaptability to fast-paced environments with minimal supervision.
• Excellent communication and interpersonal skills, capable of managing multiple stakeholders with varying priorities.

What Impact Analytics Offers

• Opportunity to craft some of India's leading enterprise SaaS products.
• Environment that encourages solving complex problems, continuous learning, experimentation, and implementation of innovative solutions.
• Flat organizational structure promoting hard work combined with recreational activities.
• Platform for rapid professional growth, supporting experimentation without fear of failure.
• Competitive salary packages aligned with industry best practices and comprehensive health insurance coverage.

Company Recognitions

• Listed among America's Fastest-Growing Companies by Financial Times for five consecutive years (2020-2024).
• Named one of America's Fastest-Growing Private Companies by Inc. 5000 for seven consecutive years (2018-2024).
• Received top ranking by over 300 retailers worldwide in the RIS Software LeaderBoard 2024.
• Placed 72nd in Fortune's 2023 list of America's Most Innovative Companies, alongside tech giants like Microsoft, Apple, Tesla, and IBM.
• Entered into a strategic collaboration with Google to equip retailers with leading generative AI technologies.
• Featured extensively in Gartner's Market Guides and Hype Cycle reports across various retail and merchandising domains.