Associate Market Manager - Accommodation

About Traveloka

Traveloka stands as Southeast Asia's leading travel and lifestyle super-app, enabling millions of users in the region to access flights, hotels, experiences, financial services, and more from a unified platform. Since its inception in 2012, Traveloka has expanded across eleven markets, handled billions in transactions, and established itself as a prominent consumer brand in Southeast Asia.

Operating in a fast-paced, mobile-first region with unique characteristics unlike Western markets, Traveloka develops innovative strategies tailored specifically for Southeast Asia.

About The Role

The Associate Market Manager position is a key commercial role focusing on Traveloka's accommodation business, especially independent hotels that define Southeast Asia's destinations. The role involves managing a high-value country portfolio, developing strategic partnerships with boutique and family-run hotels, and driving market growth through strong commercial strategies.

Key Responsibilities

• Develop and own the commercial strategy for one or multiple major destinations, setting priorities to secure supply and achieve targets for room nights and revenue.
• Negotiate significant, strategic hotel partnerships including multi-quarter commitments and exclusivity agreements.
• Create and implement a comprehensive competitiveness playbook, involving pricing, content, availability, and ranking to elevate the portfolio’s performance.
• Identify market supply gaps and demand opportunities, then design and execute acquisition and growth initiatives.
• Guide and mentor junior market managers informally to enhance the overall commercial effectiveness of the team.
• Collaborate with pricing, product, and marketing teams to drive destination-level growth and maximize cross-selling potential with flights.
• Analyze market data thoroughly to provide clear, data-driven recommendations to management and leadership.

Candidate Requirements

• A minimum of 5 years of experience in hotel commercial management or OTA market management, including responsibility for a key destination.
• Proven ability to independently handle complex, high-impact commercial projects in major markets with accountability for outcomes.
• Strong track record in negotiating large, structured hotel deals and ensuring partners adhere to commitments.
• Experience in developing and executing competitiveness and growth strategies proactively rather than on an account-by-account basis.
• Ability to thoroughly analyze supply, demand, competitors, and seasonality to prioritize initiatives effectively.
• Experience mentoring less experienced market managers and elevating team performance without direct managerial responsibilities.
• Collaborative skills to influence cross-functional teams such as pricing, product, and marketing.
• High proficiency with analytics and artificial intelligence tools for data-driven decision making.
• Bachelor's degree or equivalent with a strong commercial background.
• Fluent communication and negotiation skills in English and the local language of the market managed.
• Proven experience in creating scalable playbooks adopted across multiple markets.
• Well-established relationships with major hotel groups or independent operators enabling swift access and negotiation.

Additional Information

This role requires onsite presence in Singapore. Traveloka offers candidates an opportunity to contribute to a growing company that values impactful work and career development.

Application Process

Applications are carefully reviewed, and selected candidates will be contacted within five business days.